(last modified: JUNE2023)
RESOLVED: Workbench/correspondence page index display error
- The page index at the bottom of the Workbench/correspondence page now correctly displays "Page 1 of..." instead of "Page 2 of ...".
RESOLVED: Unable to copy Inventor or Applicant screen text form the Application data page
RESOLVED: Preview PDF issue
The preview function is using a browser plugin to display the PDF and is not working as expected. However, if you select the 3 dots and then select to download the PDF, all of the drawing contents are displayed
RESOLVED: Firefox browser issue when trying to log in
- If you are having trouble accessing Patent Center with the Firefox browser as a logged in user, please try logging in using either Chrome or Edge.
RESOLVED: Document Indexing
RESOLVED: XML download from Workbench/Correspondence
- In Workbench/Correspondence, the XML download is not working. The XML file can be downloaded from Private PAIR, View Outgoing Correspondence search.
RESOLVED: ADVISORY 11-OCT-22: New non-provisional applications
- Applications submitted on October 10, 2022 via Patent Center are experiencing longer than expected delays in becoming available in Patent Center and Private PAIR.
RESOLVED: Equations in DOCX filings
- For equations in DOCX filings, it is recommended you exclusively use the Cambria Math font instead of other font types to preserve the PDF content of the equation accurately.
RESOLVED: Petition to revive an application for continuity purposes only under 37 CFR 1.137(a)
- The ePetition for Revival of an Application for Continuity Purposes Only under 37 CFR 1.137(a) is temporarily unavailable in Patent Center.
RESOLVED: Amendments or Responses to Office Actions in DOCX
- Please refrain from submitting Amendments or Responses to Office Actions in DOCX format. Full functionality to support this feature is not yet available.
RESOLVED: eOA Postcard notifications are being sent for correspondence downloaded through Patent Center
- Users are reporting that the courtesy postcards are still being sent when the outgoing correspondence is viewed/downloaded in Patent Center within the 7-day period.
- We are aware of the issue and it will be fixed in the next release
RESOLVED: Docketed column is temporarily unavailable in Patent Center
- We are aware of the issue and it will be fixed in a later release
RESOLVED: The Corrected Web ADS is temporarily unavailable in Patent Center.
- Please use a customized ADS form instead
- Please include all inventors on the customized ADS form.
RESOLVED: Managing sponsorship information is temporarily unavailable for Practitioner Support users
- Additionally, managing customer number details and filtering applications/correspondence under Workbench by customer number is also unavailable.
- We are aware of the issue and it will be fixed in the next release
RESOLVED: Limited continuity data displayed
- Due to USPTO system changes, enhancements made to Patent Center continuity data have been limited. Currently both Patent Center and Private PAIR are displaying a more restrictive continuity data.
- We are working to restore enhanced continuity data at the end of May.
RESOLVED: Some ePetitions are temporarily unavailable in Patent Center
- The following petitions are temporarily unavailable:
- Petition for Revival of an Abandoned Patent Application Abandoned Unintentionally (37 CFR 1.137(a)) (For Cases Abandoned After 1st Action and Prior to Notice of Allowance)
- Petition to Accept Late Payment of Issue Fee - Unintentional Late Payment (37 CFR 1.137(a))
RESOLVED: Size Limit for Sequence Listing Files
- 50MB is the size limit for sequence listing text files submitted via Patent Center.
- For sequence listing that exceed 100MB, refer to 37 CFR 1.52(e) for information.
RESOLVED: Supplemental Examination follow ons
- Some document descriptions are not present in Patent Center for follow on Supplemental Examination filings.
RESOLVED: Petition based on Age grant letter does not display in Firefox
- Please use the Chrome or Edge browser to file the Petition based on Age.
- If you use Firefox, the grant letter is not displayed on the receipt page as expected. You will receive a pop-up dialog to open or save the pdf document containing the submission receipt/grant letter document. You can also select "Save as" to download the receipt document on the receipt page.
RESOLVED: Petition to revive an application for continuity purposes only under 37 CFR 1.137(a)
- The ePetition for Revival of an Application for Continuity Purposes Only under 37 CFR 1.137(a) appears on the Petitions drop down menu as an available petition type, however this ePetition is still in development at this time..
RESOLVED: Some users are receiving an error to remove all documents when uploading documents in Patent Center
- Please be sure not to file the same application section twice. Specification, Claims and Abstract should only be upload once per submission.
RESOLVED: AIA/14 upload option in Patent Center is temporarily unavailable
- Please use the Web ADS or No ADS options available in Patent Center.
RESOLVED: Supplemental Examination temporarily unavailable
- Supplemental Examination in Patent Center is temporarily unavailable.
- Please use EFS-Web to file Supplemental Examinations.
RESOLVED: eTerminal disclaimer temporarily unavailable
- The eterminal disclaimer in Patent Center is temporarily unavailable.
- Please use EFS-Web to file eTerminal disclaimers.
RESOLVED: Patent Center does not acknowledge user log in
- Some users may experience issues accessing Patent Center after logging into MyUSPTO, https://my.uspto.gov/home.
- We suggest users first clear browser cache then authenticate into Patent Center directly using the “Find It Fast” Patent Center link located on the USPTO.gov home page.
RESOLVED: Sponsorship Tool does not recognize customer numbers associated to profile
- Please use the Sponsor users option under Manage to add/remove sponsorships
- We are aware of the issue and it will be fixed in the next release
RESOLVED: PCT "filing on behalf of"
- Practitioner support now have the option to select the attorney they are filing on behalf of in PCT applications
RESOLVED: ePetitions now available in Patent Center
- The following ePetitions are now available
- Request for Withdrawal as Attorney or Agent of Record (37 CFR 1.36)
- Petition to withdraw from Issue after Payment of the Issue Fee (37 CFR 1.313(c)(1) or (2)) and (37 CFR 1.313(c)(3))
- Petition to withdraw from Issue after Payment of the Issue Fee (37 CFR 1.313(c)(1) or (2)) and (37 CFR 1.313(c)(3) with assigned patent number)
RESOLVED: New Practitioner Support account (DECEMBER2020)
- New Practitioner Support users are currently unable to access Patent Center and other eCommerce systems until the next business day from when the account is created. Practitioner Support users who have current sponsorships will not be affected. If the user is unable to access Patent Center the next business day, please contact the EBC at 866-217-9197 or by email at EBC@uspto.gov.
RESOLVED: Customer Number (NOVEMBER2020)
- Users are unable to save a new customer number request due to duplicate registration numbers listed. In order to save the request, select the check box to the right of the registration number for the duplicate registration number and click Remove. Once the duplicate registration number is removed, the request can be saved.
RESOLVED: DOCX APP.TEXT (NOVEMBER2020)
RESOLVED: Receipt history (OCTOBER 2020)
- The Providing quick access to your last 40 submission receipts.
RESOLVED: Attorney docket number not displaying on fee payment page (OCTOBER 2020)
Displaying the attorney document number on the fee payment page
RESOLVED: Missing Patent offices on ADS foreign priority dropdown (OCTOBER 2020)
- Correcting the Patent offices missing from the ADS foreign priority drop down list
RESOLVED: Attorney docket number not displaying on fee payment page (OCTOBER 2020)
- Displaying the attorney document number on the fee payment page
RESOLVED: Missing Patent offices on ADS foreign priority dropdown (OCTOBER 2020)
- Correcting the Patent office’s missing from the ADS foreign priority drop down list
RESOLVED: Conversion problem with multi-part PDF documents created using Ricoh MP 6503 (OCTOBER 2020)
- Documents in the file wrapper appear truncated and rotated incorrectly
- Affected PDF documents: using the document split feature on a multi-part PDF document created with the Ricoh MP 65303 PDF producer (printer/scanner)
RESOLVED: A4 Page Size Warning for PDF documents (SEPTEMBER 2020)
- An incorrect page size warning is displayed for PDF documents with A4 page size: “The page size in the PDF is too large. The pages should be 8.5 x 11 or A4. If this PDF is submitted, the pages will be resized.”
RESOLVED: Training Mode Unavailable (SEPTEMBER 2020)
- Training Mode in Patent Center is currently now working properly.
RESOLVED: ePetition to Accept Delay Payment of Issue Fee (SEPTEMBER 2020)
- This ePetition is still in development at this time
RESOLVED: Corrected Web ADS (SEPTEMBER 2020)
- The Corrected Web ADS Inventors section is not working properly.
RESOLVED: ePetition based on Age (JULY 2020)
- A menu item for ePetition based on Age appears on the top drop down menu and as a submission type on the ePetitions filing types, however this ePetition is still in development at this time.
RESOLVED: Web-based Issue Fee (Web 85B) (JULY 2020)
- Updating the correspondence and maintenance fee address using the web-85b is currently not available.
RESOLVED: Saved Submissions missing Date Saved and Date Created (JULY 2020)
- In-progress submissions that you save do not list the date saved and date created.
RESOLVED: Web ADS unsupported characters (JULY 2020)
- When entering application numbers on the Web ADS - foreign priority section, slashes and periods characters are not accepted. A PDF of the Web ADS is not generated.
RESOLVED: Payment Receipt Print and Save-as buttons are not working (JULY 2020)
- The payment receipt Print and Save as buttons are non-responsive.
RESOLVED: Reel Frame Numbers (MAY 2020)
- Reel frame numbers shown incorrectly