Planned Events
TSDR Maintenance
The USPTO will perform maintenance on the Trademark Status and Document Retrieval (TSDR) application on two nights:
- The first night of maintenance will begin at 12:01 a.m., Wednesday, Aug 18 and end at 5:30 a.m., Wednesday, Aug 18 ET.
- The final night of maintenance will begin at 12:01 a.m., Friday, Aug 20 and end at 5:30 a.m., Friday, Aug 20 ET.
During the maintenance period, TSDR will be available, but might experience some slow response time.
Maintenance Affecting Multiple Systems
The USPTO will perform systems maintenance beginning at 12:01 a.m., Friday, August 20 and ending at 4 a.m., Friday, August 20 ET.
RBAC-integrated systems are listed below - no systems will be impacted during this maintenance period:
- Certified Copy Center (CCC)
- Electronic Filing System (EFS-Web) for Registered eFilers
- my.uspto.gov website
- Patent Practitioner Support Sponsorship Tool
- Private PAIR
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASi)
- Trademark Next Generation ID Manual (TMNG-IDM)
- Trademark Next Generation Official Gazette (TMOG)
- Trademark Status and Document Retrieval (TSDR)
Users of the following systems should not attempt to make a payment during the maintenance period:
- Electronic Filing System (EFS-Web) for Unregistered eFilers and EFS-Web Contingency
- Electronic System for Trademark Trials and Appeals (ESTTA)
- Electronic Trademark Assignment Search (ETAS)
- Patent Maintenance Fee Storefront
- Patent Trial and Appeal Board End to End (PTAB E2E)
Patent Customers:
During the maintenance period, if you need to file a new patent application, you can use EFS-Web for Unregistered eFilers or EFS-Web Contingency. If you need to file a follow-on submission or pay fees, use an alternative filing or payment method.
If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email ebc@uspto.gov.
PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ Page and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternate method of filling. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.
TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing method. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours between 8:30 a.m. and 5 p.m. Eastern Time, Monday through Friday, except federal holidays by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
Vendor Portal Maintenance
The USPTO will perform system maintenance affecting the Vendor Portal beginning at 12 a.m. and ending at 5 a.m. on Friday, August 20 ET.
During the maintenance period, Vendor Portal users will not be able to submit and process invoices and eDeliverables.
Bulk Data Storage System (BDSS) Maintenance
The OCIO will perform maintenance on the Bulk Data Storage System (BDSS) beginning at 10 a.m., Friday, August 20 and ending at 3 p.m., Friday, August 20 ET.
During the maintenance period, the entire BDSS system will be unavailable.
Systems Maintenance
The USPTO will perform maintenance affecting several systems beginning at 12:01 a.m., Saturday, August 21 and ending at 8 a.m., Saturday, August 21 ET.
The following systems and systems that interface with them will be unavailable during the maintenance period:
• Electronic Filing System Web (EFS-Web & EFS-Web Contingency)
• Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
• Patent Center and Sponsorship tool
• Patent Trial and Appeal Board End-to-End System (PTAB-E2E)
• Private Patent Application Information Retrieval (Private PAIR)
• Public Patent Application Information Retrieval (Public PAIR)
• Publication Site for Issued and Published Sequences (PSIPS)
• Financial Manager and Patent Maintenance Fees Storefront
• Trademark Electronic Application System (TEAS)
• Trademark Electronic Application System International (TEASi)
• Trademark Official Gazette (TMOG)
• Trademark Electronic Search System (TESS)
• Trademark Trial and Appeal Board Information System (TTABIS)
• Trademark Trial and Appeal Board VUE (TTABVUE)
The maintenance will also cause interruptions to payment processing for users of the Electronic Trademark Assignment Search (ETAS), the Order Entry Management System (OEMS), the Electronic System for Trademark Trials and Appeals (ESTTA), and the Patent Trial and Appeal Board End to End (PTAB-E2E).
During the maintenance period, viewing documents in TTABVUE will be unavailable.
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6 a.m. - Midnight ET, or email ebc@uspto.gov.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email mailto:Trials@uspto.gov.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
FPNG/Fee Payment Processing Maintenance
Due to system maintenance on USPTO financial systems, we will be unable to accept fee payments between midnight and 6 a.m. on Friday, August 20 ET.
The following storefronts will be impacted by the maintenance:
• Electronic Filing System (EFS-Web)
• Patent Center
• Patent Trial and Appeal Board (PTAB-E2E)
• Patent Maintenance Fees Storefront (FPNG)
• Trademark Electronic Application System (TEAS)
• Trademark Electronic Application System International (TEASI)
• Trademark Trial and Appeal Board (ESTTA)
• Office of Enrollment and Discipline Customer Interface (OEDCI)
• Electronic Trademark Assignment System (ETAS)
• Certified Copy Center (CCC)
In addition, several online financial services will be unavailable, including Patent Maintenance fee bulk uploads and retrieval of Maintenance Fee statements, access to Financial Manager reports and transaction searches, and fee history lookups through Private PAIR.
If you are unable to wait until the maintenance has concluded to pay a fee, the following alternative options are available:
Patent Customers: For more information about filing documents during an outage, please visit: https://www.uspto.gov/patents/apply/filing-online/filing-documents-during-outage If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. to midnight ET.
PTAB Customers: If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End (PTAB-E2E) System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ page: PTAB E2E frequently asked questions and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using PTAB-E2E alternative filing methods.
If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m., ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
Trademark Customers: If you have a filing due today and the document cannot be filed via TEAS, fax your document with the required petition cover sheet to the Petitions Office at 571-273-8950 using the procedures on the filing documents during an outage webpage to ensure that the document is timely received by the USPTO. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
TTAB Customers: Please visit the TTAB Outage Page: https://www.uspto.gov/trademarks/ttab/filing-ttab-documents-during-outage for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
The USPTO will perform system maintenance affecting the Vendor Portal beginning at 8 a.m., Saturday, August 21 and ending at 12 p.m., Saturday, August 21 ET.
During the maintenance period, Vendor Portal users will not be able to submit and process invoices and eDeliverables.
Multiple Systems Maintenance
The USPTO will be performing routine maintenance beginning at 12:01 a.m., Sunday, August 22 and ending at 9 a.m., Sunday, August 22 ET.
During the maintenance, there will be a complete outage for the following systems:
- Patent Application Location and Monitoring - File Ordering System (PALM-FOS)
- Patent Application Location and Monitoring-Service Getaway (PALM-SG)
- Patent Application Services and Security (PASS)
- Electronic Filing System- Web (EFS-WEB)
- Patent Application Location and Monitoring - Infrastructure (PALM-INFRA)
- Central Enterprise Data Repository Infrastructure (CEDR-INFRA)
- Patent Application Locating and Monitoring - Examination and Post-Examination (PALM-EXPO)
- Patent Center
- Publication Site for Issued and Published Sequences (PSIPS)
- Patent Global Dossier Public Access Dossier (GD)
Users should save all work and log off before the maintenance period begins. Users should retry if an operation is interrupted or does not appear to have been completed.
TMNG System Maintenance
The USPTO will perform maintenance on the Trademark Next Generation (TMNG) systems beginning at 10 p.m., Saturday, August 21 and ending at 12:30 a.m., Sunday, August 22 ET.
Trademark Next Generation ID Manual (TMNG-IDM) and Trademarks Electronic Official Gazette (TMOG) will not be available during the maintenance period.
Private-PAIR Maintenance
The USPTO will perform maintenance on Private-PAIR beginning at 12:01 a.m., Sunday, August 22 and ending at 5 a.m., Monday, August 22 ET.
During the maintenance period, Private-PAIR will be unavailable.
If you have questions, please contact the Patent Electronic Business Center (EBC) at (866) 217-9197 during their operating hours of 6 a.m., to midnight, Monday - Friday ET, or email ebc@uspto.gov.
Posted at 04:03AM Aug 19, 2021 in Planned Events |