Check this page for the latest information on operating status and availability of Online Business Systems. For Standard Hours of Availability for Online Business Systems, System Descriptions, and Operating Requirements/Compatibilities, see the links at left.
Credit/Debit Card Outage
The USPTO is experiencing a technical issue affecting credit/debit card payment processing through all USPTO storefronts, and the credit/debit card payment option is currently unavailable. Please submit payment using alternative payment method, such as:
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - Midnight ET, or email email@example.com.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours between 8:30 a.m. and 5 p.m. Eastern Time, Monday through Friday, except federal holidays by telephone at 571-272-8500 or email TTABInfo@uspto.gov).
Posted at 03:09PM Jan 27, 2021 in Current Status |
Multiple System Maintenance
The USPTO will perform maintenance on servers affecting multiple systems beginning at 12 a.m., Friday, January 29 and ending at 5:30 a.m., Friday, January 29 ET.
Patent Trial and Appeal Board Center (PTAB Center) and Patent Global Dossier Public Access Dossier (P-GD-PAD) will be unavailable during the maintenance period.
Vendor Portal Maintenance
The USPTO will perform system maintenance affecting the Vendor Portal beginning at 8 a.m., Saturday, January 30 and ending at 12 p.m., Saturday, January 30 ET.
During the maintenance period, Vendor Portal users will not be able to submit and process invoices and eDeliverables.
Posted at 08:47AM Jan 27, 2021 in Planned Events |