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Current and planned system outages
Check this page for the latest information on operating status and availability of Online Business Systems. For Standard Hours of Availability for Online Business Systems, System Descriptions, and Operating Requirements/Compatibilities, see the links at left.
Advisory (10Feb2017) Wrong General Deposit Account Number Displayed on Electronic Acknowledgement Receipts
Due to an integration issue between EFS-Web and the USPTO's new payment system, electronic Acknowledgement Receipts for EFS-Web submissions between June 2, 2016 – September 17, 2016, may display the wrong general deposit account number for fee pre-authorization(s).
To address this issue, the USPTO is generating corrected Acknowledgement Receipts that display updated general deposit account information to replace the previously generated Acknowledgement Receipts that have the wrong deposit account number in the respective application’s Image File Wrapper (IFW). By March 2017, the corrected receipts will be visible in Private PAIR with the document description of “EFS Acknowledgment Receipt (Corrected)” (doc code: N417.CORR), therefore it is not necessary for applicants to request a corrected Acknowledgement Receipt.
EFS-Web submissions are impacted if they meet ALL of the following criteria:
· The EFS-Web submission was submitted between June 2, 2016 – September 17, 2016;
· A general deposit account was applied to authorize the Office to charge any missing fees;
· Payment was processed using the new payment system, Financial Manager; and
· Payment method for online processing was different than the general deposit account number, i.e., (1) you paid with credit/debit card or EFT and applied a general deposit account; or (2) you paid with a deposit account and used a different deposit account for pre-authorization.
If you received an adverse action as a result of this error, please contact the business unit that sent the action. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email firstname.lastname@example.org.
Posted at 12:10PM Feb 10, 2017 in Current Status |
TEAS and TEASi Maintenance
The USPTO will perform maintenance on the Trademark Electronic Application System (TEAS) and TEASi beginning at 8 a.m., Saturday, April 15 and ending at 4 p.m., Saturday, April 15 ET.
During the maintenance period, TEAS and TEASi will be unavailable. Because portable and e-signature forms allow 14 days for signature, it is important that you be aware of this scheduled outage so that you can plan ahead to avoid additional work. It is recommended that you file all recently created portable forms and e-signature forms by 7:59 a.m. ET on April 15, 2017. Customers unable to do so will be required to start the process again with updated forms.
Posted at 10:34AM Mar 27, 2017 in Planned Events |