USPTO Systems Status and Availability
USPTO Systems Status and Availability

Check this page for the latest information on operating status and availability of Online Business Systems. For Standard Hours of Availability for Online Business Systems, System Descriptions, and Operating Requirements/Compatibilities, see the links at left.

Current Status

Monday Apr 03, 2017

Public PAIR Maintenance and Outage and Advisory (03Apr2017) EFS-Web Issue Resolved -- Wrong General Deposit Account Number Displayed on Electronic Acknowledgement Receipts

Public PAIR Maintenance and Outage

The USPTO will be performing maintenance on the Public Patent Application Information Retrieval (Public Pair) beginning at 12:01 a.m., Friday, April 21 and ending at 2 a.m., Friday, April 21 ET.

During the maintenance period, Public PAIR will be unavailable.

Immediately after the maintenance, users will only be able to access Public PAIR through URLs beginning with HTTP, such as http://portal.uspto.gov/pair/PublicPair. Past URLs using HTTPS to access Public Pair, such as https://portal.uspto.gov/pair/PublicPair, will no longer work.

Advisory (03Apr2017) EFS-Web Issue Resolved -- Wrong General Deposit Account Number Displayed on Electronic Acknowledgement Receipts

If you received an Electronic Acknowledgement Receipt with an incorrect general deposit account number for fee pre-authorizations(s), a corrected receipt is now available in the application’s Image File Wrapper (IFW) and viewable in Private PAIR with the document description  “EFS Acknowledgment Receipt (Corrected)” (doc code: N417.CORR).

EFS-Web submissions were impacted if they met ALL of the following criteria:

  • The EFS-Web submission was submitted between June 2, 2016 – September 17, 2016;
  • A general deposit account was applied to authorize the Office to charge any missing fees;
  • Payment was processed using the new payment system, Financial Manager; and
  • Payment method for online processing was different than the general deposit account number, i.e., (1) you paid with credit/debit card or EFT and applied a general deposit account; or (2) you paid with a deposit account and used a different deposit account for pre-authorization.

 

If you received an adverse action as a result of this error, please contact the business unit that sent the action.  If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.

Planned Events

Thursday Apr 20, 2017

TEAS/TEASi Maintenance, Credit/Debit Card Maintenance, MyUSPTO Maintenance, EFS-Web/Contingency Maintenance, USPTO Infrastructure Maintenance, Trademark System Maintenance, Systems Maintenance 1 and 2, and Patent Maintenance Fees

TEAS and TEASi Maintenance

The USPTO will perform maintenance on the Trademark Electronic Application System (TEAS) and TEASi beginning at 8 a.m., Saturday, April 29 and ending at 4 p.m., Saturday, April 29 ET.

During the maintenance period, TEAS and TEASi will be unavailable. Because portable and e-signature forms allow 14 days for signature, it is important that you be aware of this scheduled outage so that you can plan ahead to avoid additional work. It is recommended that you file all recently created portable forms and e-signature forms by 7:59 a.m. ET on April 29, 2017. Customers unable to do so will be required to start the process again with updated forms.

Credit/Debit Card Maintenance

The third-party card processing provider for USPTO payment system, Pay.gov, is performing maintenance beginning at 6 p.m., Saturday, May 6 and ending at 10 p.m., Saturday, May 6 ET. All USPTO storefronts are expected to remain available. However, credit/debit card payment processing through all USPTO storefronts will be unavailable during the maintenance period. Please submit payment using an alternative payment method, such as:

For Patents Customers:

  • by paying online with an established deposit account or EFT account via EFS-Web and the Patent Maintenance Fees Storefront
  • by attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web
  • by faxing in a credit card authorization form PTO-2038 to the USPTO Central Fax 571-273-8300
  • or by sending in a credit card authorization form PTO-2038 through Priority Mail Express (formerly Express Mail) from the United States Postal Services (USPS) in accordance with 37 CFR 1.10

Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted. Submissions that require successful online payment, such as ePetitions and Pre-grant publication submissions, will be unavailable during the maintenance period.

If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at ebc@uspto.gov.

For Trademarks Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods.

If you have any specific questions regarding TEAS/TEASi, contact the TEAS Team by email at TEAS@uspto.gov.

All customers with an established deposit account or EFT account will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed.

For TTAB Customers:

If your deadline is today and a document requiring a fee payment cannot be filed electronically prior to midnight, you must submit your filing by mail. This outage does not impact ESTTA forms that do not require a filing fee. Oppositions or extensions of time to oppose § 66(a) applications must be filed electronically.

MyUSPTO Account Maintenance

The USPTO is performing monthly MyUSPTO (my.uspto.gov) account maintenance beginning at midnight, Saturday, April 22 and ending at 3 a.m., Saturday, April 22 ET.

Registration for new MyUSPTO accounts will not be available during the maintenance. The maintenance will also impact the ability for Financial Manager users to add new users or make changes to user permissions for stored payment methods.

EFS-Web and EFS-Web Contingency Maintenance

The USPTO will perform maintenance beginning at 12:01 a.m., Saturday, April 22 and ending at 5 a.m., Saturday April 22 ET.

EFS-Web and EFS-Web Contingency will be unavailable during the maintenance period.

If you need to file an application or submission, please use an alternative payment method .

If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.

USPTO Infrastructure Maintenance

The USPTO will perform maintenance which will impact the Trademark TMNG System beginning at 12:01 a.m., Monday, April 24 and ending at 5:30 a.m., Monday, April 24 ET.

The maintenance will also prevent use of the Trademark Electronic Application System (TEAS) initial application forms.

The following systems will remain available during the maintenance, but links to and images derived from TSDR will be unavailable, including mark images.

  • Trademark Electronic Application System (TEAS) except for initial application forms
  • Trademark Electronic Application System International (TEASi)
  • Trademark Next Generation ID Manual (TMNG-IDM)
  • Trademark Official Gazette (TMOG)
  • Trademarks Search and Document Retrieval (TSDR)  

 

Trademark System Maintenance

The USPTO will perform maintenance on the Trademark TMNG System beginning at 12:01 a.m., Friday, April 21 and ending at 5:30 a.m., Friday, April 21 ET.
 
The Trademark Next Generation ID Manual (TMNG-IDM), and Trademark Official Gazette (TMOG) will be unavailable. However, the PDF version of the gazette will be available during the maintenance period.
 
The maintenance will also prevent use of the Trademark Electronic Application System (TEAS) initial application forms.

 

Systems Maintenance 1

The USPTO will perform maintenance impacting several systems beginning at 12:01 a.m., Saturday, April 22 and ending at 5:30 a.m., Saturday, April 22 ET.
 
The following systems will be unavailable during the maintenance period:
  • Electronic Filing System (EFS-Web)
  • Order Entry Management System (OEMS)
  • Patent Application Services and Security (PASS)
  • Patent Application Information Retrieval (Private-PAIR)
  • Patent Application Information Retrieval (Public-PAIR)

 

Systems Maintenance 2

The USPTO will perform maintenance affecting several systems beginning at 12:01 a.m., Sunday, May 7 and ending at 8 a.m., Sunday, May 7 ET.

The following systems and systems that interface with these systems will be unavailable during the maintenance period:

  • Electronic Freedom of Information Act (eFOIA)
  • Electronic Filing System Web (EFS-Web & EFS-Web Contingency)
  • Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
  • Patent Review Processing System (PRPS)
  • Private Patent Application Information Retrieval (Private PAIR)
  • Publication Site for Issued and Published Sequences (PSIPS)
  • Revenue Accounting and Management System (RAM)
  • Financial Manager and Patent Maintenance Fees Storefront
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)
  • Trademark Official Gazette (TMOG)
  • Trademark Electronic Search System (TESS)

The maintenance will also cause interruptions to payment processing for users of the Electronic Trademark Assignment Search (ETAS), the Order Entry Management System (OEMS), the Electronic System for Trademark Trials and Appeals (ESTTA), and the Patent Trial and Appeal Board End to End (PTAB E2E).

For Patent Customers:

For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods. Account holders will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning TTAB alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by phone at 571-272-8500 or email TTABInfo@uspto.gov

Patent Maintenance Fees Storefront - Bulk Files

The USPTO will perform maintenance on the Patent Maintenance Fees Storefront beginning at 12:01 a.m., Saturday, April 22 and ending at 5 a.m., Saturday, April 22 ET.

The maintenance will prevent users from submitting bulk payments or viewing bulk receipts and statements. Users will still be able to look up and pay maintenance fees for individual patents.

This page is owned by Service Desk.