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Current and planned system outages
Check this page for the latest information on operating status and availability of Online Business Systems. For Standard Hours of Availability for Online Business Systems, System Descriptions, and Operating Requirements/Compatibilities, see the links at left.
The USPTO has restored HTTPS protocol capabilities to Public Patent Application Information Retrieval (PAIR) system.
Posted at 10:11AM May 22, 2017 in Current Status |
The USPTO is performing monthly MyUSPTO (my.uspto.gov) maintenance beginning at 12:01 a.m., Thursday, May 25 and ending at 4 a.m., Thursday, May 25 ET.
Registration for new accounts will not be available during the maintenance period. The maintenance will also impact the ability for Financial Manager users to add new users or make changes to user permissions for stored payment methods.
The USPTO will be performing a network upgrade beginning at 11:55 p.m., Thursday, May 25 and ending at 3 a.m., Friday, May 26 ET.
During the maintenance period, users trying to access USPTO.gov connected sites may experience brief and intermittent connectivity issues.
If access to USPTO.gov connected sites are unavailable, please wait several minutes and try again.
The USPTO will perform system maintenance beginning at midnight, Friday, May 26 and ending at 5 a.m., Friday, May 26 ET.
The maintenance will cause an outage to the my.uspto.gov website, Financial Manager, an outage to Patent Maintenance Fee Storefront, and interruption to payment processing for USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email firstname.lastname@example.org .
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods. Account holders will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning TTAB alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by phone at 571-272-8500 or email TTABInfo@uspto.gov.
Posted at 10:12AM May 22, 2017 in Planned Events |