The USPTO System Availability Issue

The USPTO System Availability Issue

The MyUSPTO and other systems are currently impacted by an email relay issue. Users are not receiving any emails that are relayed through prem mailboxes.

Users are currently unable to reset passwords or receive activation emails.

Users are recommended to contact USPTO Customer Contact (UCC) to receive assistance. Technical teams are investigating and working on a fix for the issue. 


TEAS and TEASi Email Service Outage 

The USPTO is currently experiencing technical difficulties with the email service used by TEAS and TEASi, and email messages from the USPTO may be delayed.  We are working to restore service as quickly as possible.  At this time, we don't know when email services will be fully restored. Additional information will be posted as soon as it's available.  

 If your deadline is today and
you are unable to file your document using TEAS or TEASi, we recommend you fax
your documents to the Petitions Office at 571-273-8950.  Please make sure
your faxed submissions include the signed fax cover sheet, a credit card authorization form or USPTO deposit account information (if
fees are required), and your complete filing document to ensure you
meet your deadline.  Contact the TEAS team with any questions at our
email TEAS@uspto.gov.

Last updated: Monday, Aug 22, 2022 at 1:15 PM ET
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Past status updates:

- Resolved

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting remote employees are available on the Internal system status platform.