Patents Customer Partnership Meetings

Drew Hirshfeld speaks at Design Day

“Communication and transparency are key tenants of a successful IP system. These customer partnership meetings are a collaborative effort to give the IP community and the USPTO a forum to discuss items of mutual interest, share USPTO plans and operational efforts, and discuss ideas and solutions to address issues.”  
Commissioner for Patents Drew Hirshfeld

Patents Customer Partnership Meetings (CPM) are built upon the engagement of both internal and external stakeholders to provide enhanced communication channels. This provides a valuable opportunity for our external stakeholders to meet directly with USPTO representatives in a collaborative forum.

CPM allows the USPTO to share plans and operational efforts to better educate and inform our stakeholders. These meetings also enable the patent community to share ideas, experiences, and insights as well as discuss examination policies and procedures, mutual concerns and solutions to common problems.

Attend a partnership meeting

To register and attend, please visit our Patents Customer Partnership Meetings event page.

For a full listing of past and upcoming events, please visit our Patents Customer Partnership Meetings event page.  To receive email notifications about Patents-related events, including partnership meetings, please select "Patents Alerts" on USPTO Subscription Center.

Stakeholder experiences

CPM have been positively received by the community:

  • The one to one contact is important.  I enjoy getting to know the supervisors, directors, and examiners.  They are a great resource and it makes it easier to work together going forward.
  • The variety of the perspective you get at a CPM is greater than you would at any other conference because we have people from different industries in addition to the examiner’s perspective on top of that.  
  • The interaction with the patent examiners and letting them know how important their job is to the work that we do and the country as a whole, in terms of the economy and company creation is very valuable.  I also like to hear from the USPTO what are the things that practitioners could do better that helps examiners do their jobs.

Photo of attendees at the TC 2600 Customer Partnership Meeting - January 17, 2018


Speak at a partnership meeting 
To participate as a guest speaker for a Customer Partnership Meeting, please fill out the Partnership Meetings Speaker Interest Form.

Contact us

For general questions, comments, or additional information about Customer Partnership Meetings, please email

For specific questions regarding a certain topic or technology, please contact our CPM specialists.