General - Other

  • What is the MyUSPTO homepage?

    MyUSPTO is a personalized collection of widgets that serve you recent news, information, and status changes. We are adding new customizable features monthly to make your MyUSPTO homepage increasingly useful as a launch pad into your USPTO activities.

  • Where did my Trademark Application Docket Go?

    The Trademark Application Docket is now the Trademark Docket.  You can now add registered trademarks to this docket and track everything in one location.

  • What does the "Alpha" label next to the widget title mean?

    It's a very early version of the widget that may not contain all features planned for the final version.

    Not for official use.

General

  • What is a MyUSPTO widget?

    MyUSPTO widgets are small applications that display snippets of important information on the MyUSPTO homepage. Our widgets are shortcuts to larger USPTO applications and affiliated sites. 

Getting Started - Other

  • How do I create an account?

    Please visit https://my.uspto.gov and select the “Create an account" button. You will be asked to enter the email address you will use to sign in, as well as other necessary account information. To continue, please verify the ReCaptcha and select the terms of service and privacy policy check box,

    Once completed, the page will notify you that an email was sent to the provided email address. The email sent will provide you with instructions on how to activate your account. The account activation link will expire in 48 hours so it is advised to check your email and select the link as soon as possible.

    After you have successfully activated your account, please create your password and security questions. You will also need to provide additional account information  in order to complete your registration.

  • How can I provide feedback or submit ideas?

    We are looking for your suggestions on ways we can improve. Please visit our Ideascale page to vote, comment, and share ideas about new tools and features as they become available.

    You may also send your feedback, ideas, and other inquiries via email to signonfeedback@uspto.gov.

Getting Started

  • How can I personalize my MyUSPTO homepage?

    From the MyUSPTO homepage, you can change the placement of your widgets via the “Arrange widgets” button.  You can also add and remove widgets using the widget library by selecting the “Add widgets” button.

Account - Other

Account - Technical Questions - Other - Other

Technical Questions - Other

  • Do I have to enable cookies in order to use my USPTO.gov account?

    Yes, cookies must be enabled in order to access any functionality that requires your USPTO.gov account for authentication and authorization.

  • reCAPTCHA is not displaying correctly in Internet Explorer 11, how can I resolve this?

    reCAPTCHA cannot display correctly if the “Display intranet sites in Compatibility View” is checked. We suggest that you uncheck this box by going into your Compatibility View Settings. You can find the Compatibility View Settings under the tools menu or the gear icon.

     

  • What is a cookie? 

    Cookies are small text files that websites put on your computer to store information about you and your preferences.

  • I am getting a blank page, what happened?

    If you are receiving a blank page, we recommend that you refresh your page.
    • Windows: ctrl + F5
    • Mac/Apple: Apple + R or command + R
    • Linux: F5
     

  • What happens if I fail the reCAPTCHA?

    If you fail the reCAPTCHA after five unsuccessful attempts, copy and paste the code you receive as directed to complete the challenge.

  • The pages are not displaying properly in Internet Explorer 9. Why?

    Please check your browser settings to ensure "Compatibility View" has been turned off. Once turned off, please refresh your screen and try again.

  • Why am I getting a Transport Layer Security (TLS) certificate error?

    You must have a Transport Layer Security (TLS) certificate of 1.0 or higher.

Cost - Other

  • Is there a cost to sign up?

    There is no cost to sign up with for a USPTO.gov account.

Password - Other

  • What are the requirements for creating a password?

    Passwords must be at least 12 characters long. 

    They must include:

    • One uppercase and one lowercase letter
    • One number and one special character

         (˜ ! @ # $ % ^ & * () _ + - = {}|[] \ : " ; ' ?  , . /)

  • How often do I need to change my password?

    If you created your uspto.gov password before June 14, 2016, you will be asked to reset your password 60 days later. Then, after you change your password, you will not be asked to reset your password for 180 days.

    Passwords created on or after June 14, 2016, will expire after 180 days. 

     

  • Why do I need to change my password every 180 days?

    Changing your password on a regular basis can help ensure the security of your account. 

  • My password is expired, how do I update it?

    For your security, passwords  will expire every 180 days unless changed. To update your expired password, please complete the following steps:

    1.    Access https://my.uspto.gov
    2.    Select the “Sign in” button that’s found on the secondary navigation or on the “Sign up” widget
    3.    Enter your email address or username and password.
    4.    When prompted, enter a new password and  retype the new password in the fields provided
    5.    Select the “Update password” button to sign in

     

  • I forgot my password, how can I reset it?

    You can visit the forgot your password page.

    To keep your account secure, please enter your email address you use to sign in with in the designated field.

    Afterwards, please verify your account by answering your security questions. This is required in order to proceed with your password reset.
    Once verified, the page will notify you that an email was sent to your registered email address and secondary email address (if any).

    The email will provide you with instructions and a reset password link. The reset password link will expire in 48 hours so it is advised to check your email and select on the link as soon as possible.