Using MyUSPTO - Widgets

  • What is a MyUSPTO widget?

    MyUSPTO widgets are small applications that display snippets of important information on the MyUSPTO homepage. Our widgets are shortcuts to larger USPTO applications and affiliated sites. 

  • What does the "Alpha" label next to the widget title mean?

    It's a very early version of the widget that may not contain all features planned for the final version.

    Not for official use.

  • How do I change what fields are displayed on the expanded view of my Patent or Trademark Docket?

    Go to the Actions area within the Full screenFull screen view iconview of your docket to set your personalized view.

  • Where did my Trademark Application Docket go?

    The Trademark Application Docket is now the Trademark Docket.  You can now add registered trademarks to this docket and track everything in one location.

  • What is the Trademark Docket notification option for updates to certain prosecution history entries?

    A prosecution history update occurs when some action has been taken on an application or registration. We identified certain history entries that our customers may want to know about because those entries may identify unauthorized changes.

    A notification bell icon will appear when certain prosecution history entries are updated in cases in your docket. This bell also appears when updates are made to the status of cases in your docket.

  • Which prosecution history updates are included in the Trademark Docket notification option?

    A small subset of prosecution history changes was chosen because they may indicate unauthorized changes to a trademark case. This subset does not reflect all possible changes that can be made to cases in your docket.  We may add more history changes in a future release. 

    Prosecution history updates included in the March 2018 release:

    Change of owner information

    • Assignment of ownership not updated automatically        
    • Automatic update of assignment of ownership                             
    • Change of owner received from IB                                            
    • Change of owner received from IB                                            
    • TEAS change of owner address received               

    Change of correspondence information

    • TEAS change of correspondence received                            

    Change of attorney information

    • Attorney/domestic representative revoked and/or appointed                                 
    • TEAS withdrawal of attorney received – firm retains            
    • TEAS revoke/appoint/change address of attorney/domestic representative received       
    • TEAS newly appearing attorney received                          
    • TEAS attorney information removed – power of attorney ended          
    • Revocation/withdrawal of attorney received                      
    • TEAS withdrawal of attorney received                                 

    Change of domestic representative information

    • TEAS change of domestic representative address                 
    • TEAS withdrawal as domestic representative received        

    Amendments to record

    • TEAS voluntary amendment received                                                 
    • TEAS post publication amendment received                        
    • TEAS Section 7 request received                                                              
    • Section 7 request filed                                                                                          

    Voluntary abandonment/surrender

    • TEAS express abandonment received                                                    
    • TEAS Section 7 surrender received                                         
  • What is my responsibility for monitoring the status changes of cases in my Trademark Docket?

    These notifications are sent only as a courtesy. Failure by the USPTO to send a notification or non-receipt of a notification does not excuse you from complying with or meeting any relevant legal obligations, requirements, or deadlines. Always check the Trademark Status and Document Retrieval (TSDR) database to review status information and documents. 

  • What should I do if I get a Trademark Docket notification of status or certain prosecution history changes? 

    From your MyUSPTO docket, click on the serial number to view the record in TSDR.

    • To see the current status, select the “Status” tab and scroll down to “Status” (underneath the Status Descriptor symbol).
    • To see the prosecution history entries, select the “Status” tab and scroll down to “Prosecution History” and click on it. To see the documents that correspond to the prosecution history entries, select the “Documents” tab. Check for a document with a date that matches or is near the date you received the prosecution history notification. Click on the document description to view the document that was submitted
  • What should I do if I see a Trademark Docket notification regarding an unauthorized change?

    If you are notified about a change to your application or registration that you did not authorize, including a change to one or more email addresses, email TEAS@uspto.gov with the following information:

    1. Your name and phone number.
    2. The application serial numbers and/or registration numbers affected by the unauthorized changes.  
    3. The type of document or form that was filed (examples: Change of Correspondence Address form or Change of Owner Address form). 
    4. The date of the filing

Using MyUSPTO - Basics

  • What is the MyUSPTO homepage?

    MyUSPTO is a personalized collection of widgets that serve you recent news, information, and status changes. We are adding new customizable features monthly to make your MyUSPTO homepage increasingly useful as a launch pad into your USPTO activities.

  • How can I personalize my MyUSPTO homepage?

    From the MyUSPTO homepage, you can change the placement of your widgets via the “Arrange widgets” button.  You can also add and remove widgets using the widget library by selecting the “Add widgets” button.

  • How do I create an account?

    Please visit https://my.uspto.gov and select the “Create an account" button. You will be asked to enter the email address you will use to sign in, as well as other necessary account information. To continue, please verify the ReCaptcha and select the terms of service and privacy policy check box,

    Once completed, the page will notify you that an email was sent to the provided email address. The email sent will provide you with instructions on how to activate your account. The account activation link will expire in 48 hours so it is advised to check your email and select the link as soon as possible.

    After you have successfully activated your account, please create your password and security questions. You will also need to provide additional account information  in order to complete your registration.

  • Is there a cost to sign up?

    There is no cost to sign up with for a USPTO.gov account.

  • How do I securely sign out of my USPTO.gov account?

    For your security and to help protect your account, select your name in the top navigation and choose the sign-out option when you are ready to end your session. While fully closing your browser will sign you out, closing a tab will not sign you out.

Using MyUSPTO - Customer support

  • How can I provide feedback or submit ideas?

    We are looking for your suggestions on ways we can improve. Please visit our Ideascale page to vote, comment, and share ideas about new tools and features as they become available.

    You may also send your feedback, ideas, and other inquiries via email to signonfeedback@uspto.gov.

  • How do I contact customer support?

    External customers (public callers):

    Step 1: Dial 1-800-786-9199 (toll-free) | 571-272-1000 (local) | 1-800-877-8339 (TTY)

    Step 2: Choose option #3

    Step 3: Choose option #4

    USPTO employees: 

    Step 1: Dial 1-877-786-3721 (toll-free) |  571-272-9000 (local)

    Step 2: Choose option #4

    or

    Email: servicedesk@uspto.gov

     

Managing my account - Account issues

Managing my account - Password

Managing my account - Editing my account

Managing my account - Two-step authentication

Technical concerns

  • Do I have to enable cookies in order to use my USPTO.gov account?

    Yes, cookies must be enabled in order to access any functionality that requires your USPTO.gov account for authentication and authorization.

  • What is a cookie? 

    Cookies are small text files that websites put on your computer to store information about you and your preferences.

  • What happens if I fail the reCAPTCHA?

    If you fail the reCAPTCHA after five unsuccessful attempts, copy and paste the code you receive as directed to complete the challenge.

  • reCAPTCHA is not displaying correctly in Internet Explorer 11, how can I resolve this?

    reCAPTCHA cannot display correctly if the “Display intranet sites in Compatibility View” is checked. We suggest that you uncheck this box by going into your Compatibility View Settings. You can find the Compatibility View Settings under the tools menu or the gear icon.

     

  • The pages are not displaying properly in Internet Explorer 9. Why?

    Please check your browser settings to ensure "Compatibility View" has been turned off. Once turned off, please refresh your screen and try again.

  • I am getting a blank page, what happened?

    If you are receiving a blank page, we recommend that you refresh your page.
    • Windows: ctrl + F5
    • Mac/Apple: Apple + R or command + R
    • Linux: F5
     

  • Why am I getting a Transport Layer Security (TLS) certificate error?

    You must have a Transport Layer Security (TLS) certificate of 1.0 or higher.