Using MyUSPTO - Basics

  • What is the MyUSPTO homepage?

    MyUSPTO is a personalized collection of widgets that serve you recent news, information, and status changes. We are adding new customizable features monthly to make your MyUSPTO homepage increasingly useful as a launch pad into your USPTO activities.

  • How can I personalize my MyUSPTO homepage?

    From the MyUSPTO homepage, you can change the placement of your widgets via the “Arrange widgets” button.  You can also add and remove widgets using the widget library by selecting the “Add widgets” button.

  • How do I create an account?

    Please visit and select the “Create an account" button. You will be asked to enter the email address you will use to sign in, as well as other necessary account information. To continue, please verify the ReCaptcha and select the terms of service and privacy policy check box,

    Once completed, the page will notify you that an email was sent to the provided email address. The email sent will provide you with instructions on how to activate your account. The account activation link will expire in 48 hours so it is advised to check your email and select the link as soon as possible.

    After you have successfully activated your account, please create your password and security questions. You will also need to provide additional account information  in order to complete your registration.

  • Is there a cost to sign up?

    There is no cost to sign up with for a account.

  • How do I securely sign out of my account?

    For your security and to help protect your account, select your name in the top navigation and choose the sign-out option when you are ready to end your session. While fully closing your browser will sign you out, closing a tab will not sign you out.

Using MyUSPTO - Widgets

  • What is a MyUSPTO widget?

    MyUSPTO widgets are small applications that display snippets of important information on the MyUSPTO homepage. Our widgets are shortcuts to larger USPTO applications and affiliated sites. 

  • What does the "Alpha" label next to the widget title mean?

    It's a very early version of the widget that may not contain all features planned for the final version.

    Not for official use.

  • How do I change what fields are displayed on the expanded view of my Patent or Trademark Docket?

    Go to the Actions area within the Full screenFull screen view iconview of your docket to set your personalized view.

  • Where did my Trademark Application Docket Go?

    The Trademark Application Docket is now the Trademark Docket.  You can now add registered trademarks to this docket and track everything in one location.

Using MyUSPTO - Customer support

  • How can I provide feedback or submit ideas?

    We are looking for your suggestions on ways we can improve. Please visit our Ideascale page to vote, comment, and share ideas about new tools and features as they become available.

    You may also send your feedback, ideas, and other inquiries via email to

  • How do I contact customer support?

    External customers (public callers):

    Step 1: Dial 1-800-786-9199 (toll-free) | 571-272-1000 (local) | 1-800-877-8339 (TTY)

    Step 2: Choose option #3

    Step 3: Choose option #4

    USPTO employees: 

    Step 1: Dial 1-877-786-3721 (toll-free) |  571-272-9000 (local)

    Step 2: Choose option #4




Managing my account - Password

Managing my account - Editing my account

Managing my account - Two-step authentication

Managing my account - Account issues

Technical concerns

  • Do I have to enable cookies in order to use my account?

    Yes, cookies must be enabled in order to access any functionality that requires your account for authentication and authorization.

  • What is a cookie? 

    Cookies are small text files that websites put on your computer to store information about you and your preferences.

  • What happens if I fail the reCAPTCHA?

    If you fail the reCAPTCHA after five unsuccessful attempts, copy and paste the code you receive as directed to complete the challenge.

  • reCAPTCHA is not displaying correctly in Internet Explorer 11, how can I resolve this?

    reCAPTCHA cannot display correctly if the “Display intranet sites in Compatibility View” is checked. We suggest that you uncheck this box by going into your Compatibility View Settings. You can find the Compatibility View Settings under the tools menu or the gear icon.


  • The pages are not displaying properly in Internet Explorer 9. Why?

    Please check your browser settings to ensure "Compatibility View" has been turned off. Once turned off, please refresh your screen and try again.

  • I am getting a blank page, what happened?

    If you are receiving a blank page, we recommend that you refresh your page.
    • Windows: ctrl + F5
    • Mac/Apple: Apple + R or command + R
    • Linux: F5

  • Why am I getting a Transport Layer Security (TLS) certificate error?

    You must have a Transport Layer Security (TLS) certificate of 1.0 or higher.