USPTO Systems Status and Availability

Thursday Jan 16, 2014

RAM, Call Center, and Pay.gov Maintenance

RAM Maintenance

OCIO will perform maintenance on the Reference Document Management Services (RDMS) beginning at 12:01 a.m. and ending at 5 a.m., Saturday, January 18.

RDMS will be unavailable during the maintenance period.

Call Center Maintenance

The USPTO will perform maintenance on its call center software beginning at 9 a.m. and ending at 11 a.m., Saturday, January 18.

The following websites won't be available during the maintenance:

Pay.gov Maintenance

Pay.gov will undergo maintenance beginning at 6 p.m. and ending at 10 p.m., Saturday, January 18.

Credit/Debit card processing for the following applications will be unavailable during the deployment:

  • Revenue Accounting and Management (RAM) services
  • Electronic Filing System (EFS-Web) 
  • Trademark Electronic Application System (TEAS) 
  • Trademark Electronic Application System International (TEASi) 
  • Order Entry Management System (OEMS) 
  • Patent Review Processing System (PRPS) 
  • Electronic System for Trademark Trials and Appeals (ESTTA) 
  • Electronic Trademark Assignment System (ETAS)