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Current and planned system outages
Private and Public PAIR Problem and TEASi Payment Error Message
USPTO is receiving reports that users are unable to access to Private and Public Patent Application Information Retrieval (PAIR).
USPTO is working to resolve the issue.
We are currently experiencing technical difficulties with our payment system for customers using the Subsequent Designation form. Users of this form may receive an “Internal Failure” error message after submitting payment information. Although the financial portion of the transaction completed, a technical glitch prevented the subsequent designation form from updating with the payment information. The problem is being addressed by staff at the USPTO. We sincerely apologize for any inconvenience this may cause. If you received this error message, please e-mail Madrid Processing Unit at firstname.lastname@example.org immediately and include the following information:
Posted at 08:05AM May 13, 2013 in Current Status |