USPTO Systems Status and Availability

Tuesday Feb 19, 2019

Planned Events

Systems Maintenance

The USPTO will perform maintenance affecting the following systems beginning at 12:01 a.m., Saturday, February 23 and ending at 11:59 p.m., Saturday, February 23 ET.

The systems listed below will be unavailable during the maintenance period:

  • Electronic Freedom of Information Act (E-FOIA)
  • Electronic Filing System (EFS-Web)
  • Employee Locator
  • Office of Enrollment and Discipline Information System (OEDIS)
  • Patent Global Dossier Public Access Dossier (P-GD-PAD)
  • Patent Maintenance Fees Storefront
  • Private Patent Application Information Retrieval (Private PAIR) 

 

The systems listed below may be unavailable during the maintenance:

  • Electronic Patent Assignment System (ePAS)
  • Global Dossier (GD)
  • One Portfolio Dossier (OPD)
  • Patent Review Process System (PRPS)

 

Global Dossier and One Portfolio Dossier will not be able to retrieve the Document Images but will otherwise remain available during the maintenance period.

The maintenance will cause an outage and payment processing for USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:

  • Electronic Filing System (EFS-Web)
  • Order Entry Management System (OEMS)
  • Patent Maintenance Fee Storefront
  • Patent Trial and Appeal Board End to End (PTAB E2E)

 

EFS-Web Applicants:

During the maintenance period, if you need to file a new patent applications (except 371 National Stage), please use EFS-Web Contingency: https://www.uspto.gov/patents-application-process/applying-online/efs-web-contingency

For follow-on submissions, please use an alternative filing method

If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email ebc@uspto.gov.

Payment Processing Maintenance

The USPTO will be performing maintenance impacting payment processing beginning at 12:01 a.m., Saturday, February 23 and ending at 5:30 a.m., Saturday, February 23 ET.

During the maintenance period, payment processing for all USPTO storefronts will be unavailable.

During the maintenance period, payment in the following systems will be unavailable.

  • Electronic Filing System (EFS-Web AND EFS-Web Contingency)
  • Electronic System for Trademark Trials and Appeals (ESTTA)
  • Electronic Trademark Assignment Search (ETAS)
  • Order Entry Management System (OEMS)
  • Patent Maintenance Fee Storefront
  • Patent Trial and Appeal Board End to End (PTAB E2E)
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)

 

For Patent Customers:

For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.

If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email ebc@uspto.gov.

For PTAB Customers:

If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End (PTAB-E2E) System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.

EFS-Web, Private PAIR, Migration Tool, and Digital Certificate Management (DCM) Maintenance

The OCIO will perform maintenance on EFS-Web, Private PAIR, Migration Tool, and Digital Certificate Management (DCM) beginning at 12:01 a.m., Sunday, February 24 and ending at 4 a.m., Sunday, February 24 ET.

Access to EFS-Web, Private PAIR, Migration Tool, and DCM using PKI certificates will be unavailable during the maintenance.

If you need to access EFS-Web and Private PAIR, please sign-in with your USPTO.gov account. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197 Monday through Friday from 6 a.m. - midnight ET, or email ebc@uspto.gov.

 

Maintenance impacting online business systems

The OCIO will be performing maintenance impacting online business systems beginning at 10 p.m., Sunday, February 24 and ending at 3 a.m., Monday, February 25 ET.

During the maintenance period, access to the following systems may be briefly interrupted:

  • Electronic Filing System (EFS-Web AND EFS-Web Contingency)
  • Electronic System for Trademark Trials and Appeals (ESTTA)
  • Electronic Trademark Assignment Search (ETAS)
  • Order Entry Management System (OEMS)
  • Patent Maintenance Fee Storefront
  • Patent Trial and Appeal Board End to End (PTAB E2E)
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)