Multiple System Maintenances and Credit/Debit Card Maintenance
Multiple System Maintenances
The USPTO will perform maintenance on multiple systems beginning at 12:01 a.m., Saturday, June 2 and ending at 10 a.m., Saturday, June 2 ET.
The following systems will not be available during the maintenance period:
- Adjudicated Case Tracking Systems (ACTS)
- Application Full Text (AppFT)
- Electronic Freedom of Information Act (EFOIA)
- Electronic Filing System-Web (EFS-Web and EFS-Web Contingency)
- One Portfolio Dossier (OPD)
- Order Entry Management System (OEMS)
- Patent Global Dossier Public Access Dossier (P-GD-PAD)
- Patent Maintenance Fees Storefront (FPNG)
- Private Patent Application Information Retrieval (Private PAIR)
- Patent Trial and Appeal Board (PTAB E2E)
- Public Patent Application Information Retrieval (Public PAIR)
- Patent Full Text on the Web (PatFT)
EFS-Web Applicants
During the maintenance period, if you need to file patent applications or submissions, please use an alternative filing method.
Credit/Debit Card Maintenance
The USPTO will be performing maintenance of the third-party card processing payment system, Pay.gov beginning at 6 p.m., Saturday, June 2 and ending at 9 p.m., Saturday, June 2 ET. All USPTO storefronts are expected to remain available. However, credit and debit card payment processing through all USPTO storefronts will be unavailable during the maintenance period.
Please submit payment using alternative payment methods, such as the following:
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - Midnight ET, or email ebc@uspto.gov.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours between 8:30 a.m. and 5 p.m. Eastern Time, Monday through Friday, except federal holidays by telephone at 571-272-8500 or email TTABInfo@uspto.gov).
Posted at 11:56AM Jun 01, 2018 in Planned Events |