USPTO Systems Status and Availability

Monday Mar 06, 2017

Fee Processing Maintenance,Digital Certificate Management (DCM) Website Maintenance, and Systems Maintenance

Fee Processing Maintenance

The USPTO will perform system maintenance beginning at midnight and ending at 5 a.m., Thursday, March 9 ET.

The maintenance will cause an outage to Financial Manager, an outage to Patent Maintenance Fee Storefront, and interruption to payment processing for USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:

  • Electronic Filing System (EFS-Web)
  • Patent Maintenance Fee Storefront
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)
  • Electronic Trademark Assignment Search (ETAS)
  • Order Entry Management System (OEMS)
  • Electronic System for Trademark Trials and Appeals (ESTTA)
  • Patent Trial and Appeal Board End to End (PTAB E2E)

For Patent Customers:

For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov (link prompts to send an email).

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods. Account holders will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning TTAB alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by phone at 571-272-8500 or email TTABInfo@uspto.gov.

Digital Certificate Management (DCM) Website Maintenance

The USPTO will perform maintenance on the Digital Certificate Management (DCM) website (https://dcm.uspto.gov/UserRegistration) beginning at 12:01 a.m., Saturday, March 11 and ending at 5 a.m., Saturday, March 11 ET.

During the maintenance, users will not be able to manage their External Public Key Infrastructure (EPKI) profiles.

Systems Maintenance

The USPTO will perform maintenance affecting several systems beginning at 12:01 a.m., Saturday, March 11 and ending at 8 a.m., Saturday, March 11 ET.

The following systems and systems that interface with these systems will be unavailable during the maintenance period:

  • Electronic Freedom of Information Act (eFOIA)
  • Electronic Filing System Web (EFS-Web & EFS-Web Contingency)
  • Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
  • Patent Review Processing System (PRPS)
  • Private Patent Application Information Retrieval (Private PAIR)
  • Publication Site for Issued and Published Sequences (PSIPS)
  • Revenue Accounting and Management System (RAM)
  • Financial Manager and Patent Maintenance Fees Storefront
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)
  • Trademark Official Gazette (TMOG)
  • Trademark Electronic Search System (TESS)

The maintenance will also cause interruptions to payment processing for users of the Electronic Trademark Assignment Search (ETAS), the Order Entry Management System (OEMS) and the Electronic System for Trademark Trials and Appeals (ESTTA) and the Patent Trial and Appeal Board End to End (PTAB E2E).

For Patent Customers:

For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage . If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov .

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods. Account holders will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov(link sends e-mail).

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning TTAB alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by phone at 571-272-8500 or email TTABInfo@uspto.gov