What to do if you've been scammed

Collect any evidence you can, such as copies of solicitations, emails, receipts, and screenshots of transactions. Official communications in Trademark Status & Document Retrieval (TSDR) could be included as evidence. Then, use the following checklist to take action against your scammer:

  1. Email TMScams@uspto.gov. We have a task force investigating suspicious activity.
  2. Contact your financial institutions, such as your bank or credit card company, to determine if you can dispute the charges.
  3. If you are concerned about the validity of your application or registration, or the conduct of any of the entities involved in your application or registration, consult with a private U.S.-licensed attorney knowledgeable about trademark law to evaluate your application or registration.
  4. File a consumer complaint with the Federal Trade Commission (FTC) immediately. The more information you provide, the more they can use to build cases against scammers.
  5. Contact your state consumer protection authorities and your state’s Attorney General. Most states have the authority to investigate companies involved in deceptive solicitations.
  6. File a consumer complaint with the Better Business Bureau and monitor your credit on a regular basis.
  7. Report the unauthorized practice of law to your state bar association.

Learn what steps to take if your application is suspended in a fraud investigation.