Systems Maintenance
The USPTO will perform routine maintenance affecting several systems from midnight- 9 a.m. ET on Saturday, August 17.
The following systems and systems that interface with these systems will be unavailable during the maintenance period:
- Electronic System for Trademark Trials and Appeals (ESTTA)
- Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
- Patent Center and Sponsorship tool
- Patent Trial and Appeal Tracking System (P-TACTS)
- Publication Site for Issued and Published Sequences (PSIPS)
- Financial Manager and Patent Maintenance Fees Storefront
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASi)
- Trademark Official Gazette (TMOG)
- Trademark Trial and Appeal Board VUE (TTABVUE)
The maintenance will also cause interruptions to payment processing for users of the ESTTA, the Electronic Trademark Assignment Search (ETAS), the Order Entry Management System (OEMS), and the Patent Trial and Appeal Board End to End (PTAB-E2E).
Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.
P-TACTS Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Tracking System (P-TACTS), you may use an alternative filing method. Please visit the alternate filing method page at https://www.uspto.gov/patents/apply/filing-online/filing-documents-during-outage#PTAB%20E2E for information concerning your AIA petition filing and/or document filing using P-TACTS alternative filing methods. If you have any questions, contact P-TACTS during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-9797 or email Trials@uspto.gov.
Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.
TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
Credit Card Payment Maintenance
The USPTO will perform routine maintenance on credit/debit card payments from 6-10 p.m. ET on Saturday, August 17.
During the maintenance period, the following USPTO storefronts will be unable to accept credit/debit card payments:
- Patent Center (PC)
- Patent Trial and Appeal Case Tracking System (P-TACTS)
- Patent Maintenance Fees Storefront (FPNG)
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASI)
- Trademark Center-beta (TC)
- Electronic System for Trademark Trials and Appeals (ESTTA)
- Assignment Center (IPAS)
- Office of Enrollment and Discipline Customer Interface (OEDCI)
- Certified Copy Center (CCC)
Customers with an already established USPTO Deposit Account or Electronic Funds Transfer (EFT) Account may still pay using one of these payment methods during the maintenance period.
If you are unable to wait until the maintenance activity has concluded to pay a fee, the following alternative options are available:
Patent Customers: For more information about filing documents during an outage, please visit: https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you require assistance with the online fee payment management system, please contact the USPTO Contact Center via the following telephone numbers:
- 800-786-9199 (toll-free)
- 571-272-1000 (local)
- 800-877-8339 (TTY)
Support for the online fee payment management system, and USPTO.gov accounts, is available Monday through Friday from 8:30 a.m. to 8 p.m. ET (except federal holidays).
PTAB Customers: If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Case Tracking System, (P-TACTS) you may use an alternative filing method. Please visit the PTAB-E2E FAQ page: P-TACTS FAQs (uspto.gov) and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using P-TACTS alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m., ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
Trademark Customers: Filing deadlines that fall on a Saturday extend the filing deadline to the next business day. Please try filing again after the maintenance ends. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
TTAB Customers: Please visit the TTAB Outage Page: https://www.uspto.gov/trademarks/ttab/filing-ttab-documents-during-outage for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
Fee Payment Processing Maintenance
The USPTO will perform routine maintenance affecting fee
payment processing from midnight-6 a.m. ET on Saturday, August 17.
During the maintenance period, fee payments cannot be
accepted by the following USPTO storefronts:
- Certified Copy Center (CCC)
- Assignment Center (IPAS)
- Electronic System for Trademark Trials and
Appeals (ESTTA) - Office of Enrollment and Discipline -
Customer Interface (OEDCI) - Patent Center (PC)
- Patent Maintenance Fees Storefront
(FPNG-PMFS) - Patent Trial and Appeal Case Tracking
System (PTACTS) - Trademark Electronic Application System
(TEAS) - Trademark Electronic Application System
International (TEASi) - Trademark Center-beta (TC)
In addition, the Financial Manager system will not be
available during the maintenance windows, and any recent transactions may not
be displayed immediately.
Patent Customers: For
more information about filing documents during an outage, please visit: https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you require assistance with the online fee payment
management system, please contact the USPTO Contact Center via the following
telephone numbers:
- 800-786-9199 (toll-free)
- 571-272-1000 (local)
- 800-877-8339 (TTY)
Support for the online fee payment management system and
USPTO.gov accounts is available Monday through Friday from 8:30 a.m. to 8 p.m.
ET (except federal holidays).
PTAB Customers: If your
deadline is today for the petition filing and/or other associated documents to
a pending America Invents Act (AIA) case and you cannot file electronically via
the Patent Trial and Appeal Case Tracking System (P-TACTS), you may use an
alternative filing method. Please visit the PTAB-E2E FAQ page: P-TACTS FAQs (uspto.gov) and
see A2 for information concerning your America Invents Act (AIA) petition
filing and/or document filing using P-TACTS alternative filing methods. If you
have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5
p.m., ET by telephone at 571-272-7822 or email at: Trials@uspto.gov.
Trademark Customers: Filing
deadlines that fall on a Saturday extend to the next business day. Please try
filing again after the maintenance ends. If you have any questions,
contact the TEAS Team by email at: TEAS@uspto.gov.
TTAB Customers: Please
visit the Trademark Trial and Appeal Board (TTAB) Outage Page:
https://www.uspto.gov/trademarks/ttab/filing-ttab-documents-during-outage for
information concerning TTAB alternative filing methods. If you have any
questions, contact the TTAB Assistance Center during normal business hours by
telephone at 571-272-8500 or email: TTABInfo@uspto.gov.