Microsoft
365 Apps Unavailability  

Microsoft
365 Apps Unavailability  

The USPTO is currently
focusing their investigation on high CPU utilization that is occurring on the
components which facilitate the back-end API calls for the navigation headers
and features. The USPTO is changing some specific configurations which were
part of a service update that occurred on Monday, April 17. This might provide
relief whilst we continue to investigate the source of the high CPU
utilization.

During this time, some users
may be unable to view or access Microsoft 365 apps or services. The impacted
services may include, but are not limited to:

• Microsoft
  365 Online apps - Users may be unable to access Microsoft 365 web apps,
  such as Excel Online. Additionally, the search bar, may not appear in any
  Office Online service.
• SharePoint
  Online - Users may be unable to view the settings gear, search bar and
  waffle.
  
• Microsoft
  Planner - Users may be unable to access Microsoft 365 web apps through
  Microsoft Planner.
• Outlook
  on the web - Users may experience slowness or latency when accessing or
  using the service.
• Microsoft
  Project for the Web - Users may be unable to view the waffle menu,
  settings, and help content.
• Microsoft Teams - Users may be unable to access the Microsoft Teams admin center and unable to download attendance reports
• Exchange
  Online
• Yammer
• Enterprise