Patent
Center, Electronic Filing System-Web (EFS-Web), and Private Patent Application
Information Retrieval (Private-PAIR) Issues
The USPTO is currently experiencing technical difficulties
which are causing overall system slowness and access issues for Patent Center,
EFS-Web and Private-PAIR.
Please refer to our Filing Documents during an Outage page
for an alternative filing method.
TEAS and TEASi Issues
The USPTO is currently experiencing technical difficulties with TEAS and TEASi, you may be unable to submit forms or pay fees. We are working to restore service as quickly as possible. At this time, we don’t know when services will be fully restored but additional information will be posted as soon as it’s available.
If your deadline is today and this technical issue is preventing you from filing your documents using TEAS or TEASi, you should fax your documents to the Petitions Office using the fax coversheet at 571-273-8950.
Detailed instructions on faxing documents are available on our outages page. Send any questions to TEAS@uspto.gov.
Fee Payment Processing Issues
The USPTO is experiencing some intermittent network slowness/latency which is causing overall system slowness for fees.uspto.gov as of 9:15 am., Friday, December 16 ET.
For Patent Customers:
For more information about filing documents during an outage, please visit: https://www.uspto.gov/patents-application-process/filing-online/filing-….
If you require assistance with the online fee payment management system, please contact the USPTO Contact Center via the following telephone numbers:
- 800-786-9199 (toll-free)
- 571-272-1000 (local)
- 800-877-8339 (TTY)
Support for the online fee payment management system, and USPTO.gov accounts, is available Monday through Friday from 8:30 a.m. to 8 p.m. ET (except federal holidays).
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated
documents to a pending America Invents Act (AIA) case and you cannot file
electronically via the Patent Trial and Appeal Board End-to-End (PTAB E2E)
System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ
page: https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions and
see A2 for information concerning your America Invents Act (AIA) petition
filing and/or document filing using PTAB-E2E alternative filing methods.
If you have any questions, contact PTAB during normal business
hours of 8:30 a.m. to 5 p.m., ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
For Trademark Customers:
If your deadline is today and this technical issue is preventing you from
filing your documents using TEAS or TEASi, you should fax your documents to the
Petitions Office using the fax cover sheet at
571-273-8950. Detailed instructions on faxing documents are available on our outages page. Send any questions to TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you
must use an alternative method of filing. Please visit the TTAB Outage
Page: https://www.uspto.gov/trademarks-application-process/appealing-trademark-decisions/filing-ttab-documents-during-outage for
information concerning Trademark Trial and Appeal Board (TTAB) alternative
filing methods.
If you have any questions, contact the TTAB Assistance Center
during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.