Current Events

Two-Factor
Authentication Error

Problem
The MyUSPTO two-factor email One-Time PIN (OTP) codes are reporting
incorrect or expired.

Solutions: You
may try either one of the solutions below, starting with #1 which will be
faster:








  1. Switch
    to authenticator App instead of Email, (conducted via the MyUSPTO Account
    page).

  2. Switch
    to receiving OTP by Phone Text instead of by Email (conducted via the
    MyUSPTO Account page).

  3. Switch
    to receiving OTP by Voice instead of Email (conducted via the MyUSPTO
    Account page).


Last updated: Wednesday, Aug 17, 2022 at 2:12 PM ET
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Past status updates:

- Resolved

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting remote employees are available on the Internal system status platform.