Electronic Payment Receipt Delay

Electronic Payment Receipt Delay

Starting May 24, 2024, some electronic payment receipts have not been immediately visible in Patent Center after completion. Customers are advised to check Patent Center’s Documents & Transactions tab after 1 hour to see if the electronic payment receipt appears.

If you are still unable to see the payment receipt, please contact the Patent Electronic Business Center (EBC) at (866)217-9197 during their operating hours of 6 a.m., to midnight, Monday - Friday ET, or email ebc@uspto.gov.

Last updated: Wednesday, May 29, 2024 at 9:39 AM ET
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Past status updates:

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting remote employees are available on the Internal system status platform.