Patent Center Users Are Unable to Download Documents

Currently, the system that provides the documents is experiencing processing delays.  
Some Patent Center users are seeing a “file is corrupt” message after downloading newly filed documents or downloading the e-Office Action “eGrant day-of Notification” document.
Please wait at least 1 hour before contacting the EBC regarding your newly filed documents, and at least 4 hours for users who are unable to download the eGrant day-of Notification document.

The USPTO Technical Teams are working to resolve the issue.

Last updated: Wednesday, Dec 4, 2024 at 2:36 PM ET
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Past status updates:

- Resolved
- Degraded performance
- Degraded performance

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting remote employees are available on the Internal system status platform.