Monitor Issues after Dell Docking Station WD19 WD22 Firmware 01.00.36 Deployment

Monitor Issues after Dell Docking Station WD19 WD22 Firmware 01.00.36 Deployment

Per Service Advisory - Employees Dell Docking Station WD19 WD22 Firmware 01.00.36 Deployment - IT Service Portal (servicenowservices.com), users may experience monitor resolution changes, monitor display order change, and/or monitor blackness after the firmware deployment. Resolution instructions are contained in above linked Service Advisory and users also have the option of contacting the Service Desk for support and assistance resolving. The OCIO Service Desk may be reached at (571) 272-9000 or toll free at 1-877-786-3721.


Last updated: Friday, May 10, 2024 at 9:55 AM ET
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Past status updates:

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting external customers are available on the System status platform.