OCIO Service Desk Call Issue

OCIO Service Desk Call Issue

Currently, there is an issue preventing some OCIO Service Desk analysts from answering calls. This message will be updated when we have more information.  Technical teams are working to resolve this issue. For additional information on that maintenance and the impacted systems, please navigate to S forward slash 411 forward slash from a new browser window. Alternatively, callers may report their non-urgent issue on the S9000 form by typing S forward slash 9000 forward slash as the address in a new browser window or leave a voicemail message when prompted. If you remain on the line, your call will be assigned to the next available analyst in the order it was received.


Last updated: Thursday, Feb 1, 2024 at 2:04 PM ET
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Past status updates:

- Resolved

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting external customers are available on the System status platform.