Enterprise Remote Access VPN Issues (SOHO router users only)

Enterprise Remote Access VPN Issues (SOHO router users only)

Some USPTO SOHO router users are reporting issues connecting. The OCIO Service Desk has a workaround until this issue is completely resolved. If you are having this issue, please contact OCIO Service Desk at 571-272-9000 and they will guide you to implement the workaround. Please continue to check this page for system status updates. 


Last updated: Monday, Dec 18, 2023 at 1:13 PM ET
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Past status updates:

- Resolved

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting external customers are available on the System status platform.