HRConnect - Users Unable to Log-in Using Business Email

HRConnect - Users Unable to Log-in Using Business Email

On Monday, December 12, some end-users/HR Professionals are not able to log into HRConnect using their business email.

The HRConnect team has identified the root cause and is working to resolve as quickly as possible. 

HR Professionals/end users can log into the application using their HRConnect employee ID (Not PTO employee ID) successfully.

Employees that do not have access to their HRConnect employee ID, please reach out to HRConnect Support at HRConnect_Support@USPTO.GOV

Last updated: Wednesday, Dec 14, 2022 at 10:32 AM ET
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Past status updates:

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting external customers are available on the System status platform.