Windows Outage 10:19 a.m.

Windows Outage 10:19 a.m.

A global issue is affecting multiple systems across the agency. Some of our users are reporting a blue “Recovery” screen on their workstation. DO NOT REBOOT. Restarting will not resolve the issue. Users that are able to logon to their workstations are requested to NOT REBOOT. Our Service desk is experiencing a high call volume, and you may experience a longer wait time. Please check here and the Service Portal webpage for more information as the situation progresses. 

Last updated: Friday, Jul 19, 2024 at 11:22 AM ET
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Past status updates:

- Resolved

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting external customers are available on the System status platform.