Outlook and Teams issues

Outlook and Teams issues

If you are experiencing an issue with your Outlook or Teams application connecting on your USPTO laptop, please ensure that your laptop is connected to Enterprise Remote Access – VPN or you are directly connected to the USPTO network on campus.  The security configuration requires that computers we connected to PTONet either by VPN or directly for Teams and Outlook to connect.  If assistance is needed, please contact the OCIO Service Desk at (571) 272-9000 or toll free at 1-877-786-3721.

TM Exam

The issue with TM Exam and the content management system (CMS) has been resolved. If you had any locked cases due to the interruption, please contact Service Desk to have the cases unlocked. Thank you to all that reported the issue.

Last updated: Monday, Jun 3, 2024 at 11:27 AM ET
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Past status updates:

- Resolved

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting external customers are available on the System status platform.