Outlook and Teams issues

Outlook and Teams issues

If you are experiencing an issue with your Outlook or Teams application connecting on your USPTO laptop, please ensure that your laptop is connected to Enterprise Remote Access – VPN or you are directly connected to the USPTO network on campus.  The security configuration requires that computers we connected to PTONet either by VPN or directly for Teams and Outlook to connect.  If assistance is needed, please contact the OCIO Service Desk at (571) 272-9000 or toll free at 1-877-786-3721.

Manassas PM2 (VPN) Firewall
Upgrade

The USPTO will perform an upgrade on the Manassas PM2 (VPN) beginning at 11:59 p.m. ET on
Thursday, May 30 and ending at 2 a.m. ET on Friday, May 31.





This upgrade will apply the
latest bug fixes and code updates to the firewall.

Last updated: Tuesday, May 28, 2024 at 12:00 PM ET
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Past status updates:

- Resolved

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Unless otherwise indicated, all systems should be operating normally.

Issues impacting external customers are available on the System status platform.