System 411

Wednesday Oct 16, 2019

Planned Events

60 Day Password Change Maintenance

The USPTO will perform maintenance affecting several systems beginning at 12:01 a.m., Sunday, October 20 and ending at 8 a.m., Sunday, October 20 ET.

The following systems and systems that interface with these systems will be unavailable during the maintenance period:

  • Bulk Data Storage System (BDSS)
  • Electronic Freedom of Information Act (eFOIA)
  • Electronic Filing System Web (EFS-Web & EFS-Web Contingency)
  • Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
  • Patent Trial and Appeal Board End-to-End System (PTAB-E2E)
  • Private Patent Application Information Retrieval (Private PAIR)
  • Public Patent Application Information Retrieval (Public PAIR)
  • Publication Site for Issued and Published Sequences (PSIPS)
  • Financial Manager and Patent Maintenance Fees Storefront
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)
  • Trademark Official Gazette (TMOG)
  • Trademark Electronic Search System (TESS)

The maintenance will also cause interruptions to payment processing for users of the Electronic Trademark Assignment Search (ETAS), the Certified Copy Center (CCC), the Electronic System for Trademark Trials and Appeals (ESTTA), and the Patent Trial and Appeal Board End to End (PTAB-E2E).

For Patent Customers:

For more information about filing documents during an outage, please visit the Patents outage page. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.

For PTAB Customers:

If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB E2E FAQ Page and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov. 

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.

Benefits to the User:

Complying with USPTO password management policy.