System 411

Friday May 14, 2021

Planned Events

PALM-PROD Maintenance

The OCIO will perform maintenance on the PALM-PROD database Data Guard environment beginning at 10 p.m., Friday, May 14 and ending at 9 a.m., Saturday, May 15 ET.

USPTO will integrate Oracle GDS (Global Data Services) with PALM-PROD for a subset of applications that access PALM-PROD data. Oracle GDS acts as a middle tier between an application and its database and allows PTO to more easily move to a Disaster Recovery stance.

During the maintenance period, the following applications, that have been configured to use Oracle GDS, will have a short outage during the smoke testing period:

  • Integrated Quality System (IQS)
  • Patent Application Location and Monitoring - File Ordering Subsystem (PALM-FOS)
  • Patent Application Location and Monitoring - Examination and Post-Examination (PALM-EXPO)
  • Patent Application Location and Monitoring - Patent Cooperation Treaty Operations (PALM-PCT-OPS)
  • Patent Application Location and Monitoring (PALM)
  • Patent Application Location and Monitoring - Pre-Examination System (Pre-Exam)
  • Patent Application Location and Monitoring - Service Gateway (PALM-SG)
  • Patent Center
  • Private Patent Application Information Retrieval (Private-PAIR)
  • One Patent Service Gateway (S-OPSG)
  • Big Data Reservoir (BDR)
  • Enterprise Data Warehouse (EDW)


During the maintenance period, the following applications, that have not been configured to use Oracle GDS, will have no access to the PALM-PROD database for approximately seven hours during the deployment on Friday, May 14. Full access will be returned by 9 a.m., Saturday, May 15 ET.

  • Private-PAIR 
    • Talla1/2
  • PALM-Infra 
    • Gator3/4 
    • Portal-jboss-3/4
  • PALM-FOS 
    • FOS (VB + COOLGEN)
  • PALM-EXPO 
    • Gator1/2 
    • Gator3/4 
    • PALM-as-1/2 
    • Talla1/2 
    • Mqsi3/4 
    • Palm-jboss-1/2
  • PALM-PreExam 
    • Gator1/2/3/4 
    • Palm-jbos-1/2
  • PALM-PCT-OPS 
    • PCT Transmission Web Service
  • TDA 
    • Gator1/2
  • PURM 
    •  Gator 3/4
  • PALM-PRS 
    • w-prs-001/002
  • EAIHUB 
    • Talla1/2
  • Patent Trial and Appeals Board (P-TAB)
  • (APD)
  • Global Dossier (GD)
  • Patent Linguistic Utility Search (PLUS)
  • Electronic Patent Assignment System (EPAS)
  • Assignment Historical Database (AHD)
  • Patent Application Security System (PASS)
  • Assignments on the Web (AOTW)
  • Quality Review System (QRS)
  • Services – Document Wrapper for Patents (S-DWP)
  • PAIR User Resource Manager (PURM)
  • Enterprise Application Integration Hub (EAI-HUB)
  • Trilateral Document Access (TDA)
  • Patent Application Location and Monitoring - Infrastructure (PALM-INFRA)
  • Electronic Business Center Imaging System (EBCIS)
  • File Inspection Utility (FIU)
  • Electronic Freedom of Information Act (E-FOIA)
  • Central Enterprise Data Repository-Infrastructure (CEDR-Infra)
  • Order Entry Management System (OEMS)
  • Adjudicated Case Tracking System (ACTS)
  • Patent and Trademark Assignment System (PTAS)
  • Classification Data System (CDS)
  • Docket and Application Viewer (DAV)
  • Patent Examination Data Search (PEDS)
  • Cooperative Patent Classification Database (CPCDB)
  • Electronic Filing System - Web (EFS-WEB)
  • Fee Processing Next Generation (FPNG)
  • Certified Copy Center (CCC)
  • Sequence Listing Information Control (SLIC)
  • MyUSPTO
  • Bulk Data Storage System (BDSS)
  • File Tracking System (FTS)
  • Notice of Suit Processing System (NOSPS)
  • ART-ACE
  • Warehouse File Tracking System (WFTS)
  • Enterprise Directory Service (EDS)