System 411

Tuesday Feb 12, 2019

PALM Database Maintenance

PALM Database Maintenance

The OCIO will perform maintenance affecting multiple systems beginning at 12:01 a.m., Saturday February 23 and ending at 11:59 p.m., Saturday, February 23 ET.

Affected systems include: Patent Application Locating and Monitoring (PALM) EXPO, PALM Pre-exam, Image File Wrapper (IFW)/MADRAS, Official Correspondence (PE2E-OC) and Office Action Correspondence Subsystem (OACS). A more complete listing of affected systems is listed at the end of this announcement.

Patent Examiners will not be able to post Office Actions from OC and OACS during the outage. Please check system status availability here before posting.
Patent Examiners, Patent Support Staff and Managers should plan their work accordingly.

NOTE: During the outage, Patent Examiners will still be able to view and search applications using Docket and Application Viewer (DAV) and the search systems of EAST and WEST and the new Search4P.

If you plan to work hours during the day on Saturday, you should prepare by taking steps to have alternate work available.

The PALM maintenance will require no action by the user.

Additional Information

The OCIO anticipates that:

  • Microsoft Outlook will be available
  • Virtual Private Network (VPN) connectivity will be available including users with Small Office, Home Office (SOHO) routers

 

A listing of substantially affected Patents systems is below:

  • CEDR Infrastructure Reporting (CEDR-Infra Reporting)
  • IFW and MADRAS
  • Office Action Correspondence Subsystem (OACS)
  • Official Correspondence (PE2E-OC)
  • Official Correspondence Reporting (PE2E-OC Reporting)
  • One Portal Dossier (OPD)
  • PALM EXPO
  • PALM File Ordering System (FOS)
  • PALM – Infrastructure (INFRA)
  • PALM Patent Cooperation Treaty Operations (PCT_OPS)
  • PALM PreExam
  • PALM Reporting System (PRS)
  • PALM – Services Gateway (SG)
  • Patent Application Information Retrieval (PAIR) User Resource Manager (PURM)
  • Patent Enterprise Access Integration – Trilateral Dossier Access (PEAI TDA)
  • Patent Image Retrieval System (PIRS)
  • Patent Modeling and Budget Administration System (OPBUDGET)
  • Patent Resource Management System (PRMS)
  • Patent Review Process System (PRPS)
  • PCTR Patent Center
  • PEPPR
  • Trilateral Document Access (TDA)

 

The following systems will also experience outages:

  • Adjudicated Case Tracking System (ACTS)
  • Application Dispute Resolution (ADR)
  • Application Routing Tool (ART) and Automated Classification Evaluator (ART-ACE)
  • Assignments Historical Database (AHD)
  • Assignments on the Web (AOTW)
  • Central Enterprise Data Repository Infrastructure (CEDR-INFRA)
  • Classification Data System (CDS)
  • Cooperative Patent Classification Database (CPCDB)
  • Docket and Application Viewer (PE2E-DAV)
  • Electronic Business Center Imaging System (EBCIS)
  • Electronic Desktop Application Navigator (eDAN)
  • Electronic Filing System-Web (EFS-Web and EFS-Web Contingency)
  • Electronic Freedom of Information Act (EFOIA)
  • Enterprise Application Integration HUB (EAI_HUB)
  • Enterprise Asset Management System (EAMS)
  • Fee Processing Next Generation (FPNG)
  • File Inspection Utility (FIU)
  • File Tracking System (FTS)
  • Global Dossier (GD)
  • Image File Wrapper (IFW)
  • Infrastructure Code Table (ICT)
  • Integrated Quality System (IQS)
  • Notice of Suit Processing System (NOSPS)
  • Office of Finance Imaging System (OFIS)
  • One Portfolio Dossier (OPD)
  • Order Entry Management System (OEMS)
  • Patent Application Services and Security (PASS)
  • Patent Global Dossier Public Access Dossier (P-GD-PAD)
  • Patent Maintenance Fees Storefront
  • Patent Trial and Appeal Board (PTAB)
  • Patent and Trademark Assignment System (PTAS)
  • Quality Review System (QRS)
  • Revenue Accounting and Management System (RAM)
  • Services - Document Wrapper for Patents (S-DWP)
  • Trilateral Network (TRINET)
  • Trademark Trial and Appeal Board VUE (TTABVue)
  • Trademark Reporting and Application Monitoring System (TRAM)

 

Patent assignments will be unavailable in AOTW and AHD. Global Dossier and One Portfolio Dossier will not be able to retrieve the Document Images, but will otherwise remain available during the maintenance period.
In EAST, links or data fields that reference PALM fields will not function during the maintenance.