Current Events
Network Connectivity Issues
CIO has indicated that some users are experiencing connectivity issues and is working to resolve the issue. Users who are still unable to reconnect VPN, please follow steps below:
- From the Cisco AnyConnect Secure Mobile Client, switch from Alexandria + PIV to UL + PIV and login with your credentials
- Once you are connected, disconnect and switch back to Alexandria + PIV and login with your credentials.
- Alternatively, if users do not have a UL + PIV profile and continue to have issues connecting, enter the following into the Connect field within the Cisco AnyConnect VPN:
- For UL + PIV https://vpnportal.uspto.gov/ul+piv
OR
- For AD + RSA https://vpnportal.uspto.gov/ul+ad+rsa
HRConnect Error
HRConnect Personnel Action Requests are unable to save due to the following online error message:
‘SQLExec: Failed to find a matching SQL statement for TR_IRS_430_NOA_CD, GBL, 2, 2020-06-29. (2,289) JOB_FED_SBR.GVT_WORK_SCHED.SavePreChange PCPC:143 Statement:2'
Treasury’s development team is aware of this high priority issue and working to resolve. Additional updates will be provided as they are received.
Any other issues or questions please reach out to HRConnect_Support@uspto.gov. Thank you!
Posted at 04:25AM Jun 29, 2020 in Current Status |