Digital Certificate Management (DCM) Website Maintenance, Systems Maintenance, and Credit/Debit Card Payment Processing Unavailable
Digital Certificate Management (DCM) Website Maintenance
The USPTO will perform maintenance on the Digital Certificate Management (DCM) website (https://dcm.uspto.gov/UserRegistration) beginning at 12:01 a.m., Saturday, March 11 and ending at 5 a.m., Saturday, March 11 ET.
During the maintenance, users will not be able to manage their External Public Key Infrastructure (EPKI) profiles.
Systems Maintenance
The USPTO will perform maintenance affecting several systems beginning at 12:01 a.m., Saturday, March 11 and ending at 8 a.m., Saturday, March 11 ET.
The following systems and systems that interface with these systems will be unavailable during the maintenance period:
- Electronic Freedom of Information Act (eFOIA)
- Electronic Filing System Web (EFS-Web & EFS-Web Contingency)
- Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
- Patent Review Processing System (PRPS)
- Private Patent Application Information Retrieval (Private PAIR)
- Publication Site for Issued and Published Sequences (PSIPS)
- Revenue Accounting and Management System (RAM)
- Financial Manager and Patent Maintenance Fees Storefront
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASi)
- Trademark Official Gazette (TMOG)
- Trademark Electronic Search System (TESS)
The maintenance will also cause interruptions to payment processing for users of the Electronic Trademark Assignment Search (ETAS), the Order Entry Management System (OEMS) and the Electronic System for Trademark Trials and Appeals (ESTTA) and the Patent Trial and Appeal Board End to End (PTAB E2E).
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage . If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov .
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods. Account holders will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov(link sends e-mail).
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning TTAB alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by phone at 571-272-8500 or email TTABInfo@uspto.gov
Credit/Debit Card Payment Processing Unavailable
Fee Processing will undergo maintenance beginning at 6 p.m., Saturday, March 11 and ending at 6:15 p.m., Saturday March 11 ET and again beginning at 2:00 a.m., Sunday March 12 and ending at 6:00 a.m., Sunday March 12 ET.
All USPTO storefronts are expected to remain available, however credit/debit card payment processing through all USPTO storefronts will be unavailable during the maintenance period.
Please submit payment using alternative payment method, such as:
For Patents Customers:
- by paying online with an established deposit account or EFT account via EFS-Web and the Patent Maintenance Fees Storefront.
- by attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web.
- by faxing in a credit card authorization form PTO-2038 to the USPTO Central Fax 571-273-8300.
- or by sending in a credit card authorization form PTO-2038 through Priority Mail Express(formerly Express Mail) from the United States Postal Services (USPS) in accordance with 37 CFR 1.10.
Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted. Submissions that require successful online payment, such as ePetitions and Pre-grant publication submissions, will be unavailable during the maintenance period.
If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at ebc@uspto.gov.
For Trademarks Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods.
If you have any specific questions regarding TEAS/TEASi, contact the TEAS Team by email at TEAS@uspto.gov.
All customers with an established deposit account or EFT account will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed.
For TTAB Customers:
If your deadline is today and a document requiring a fee payment cannot be filed electronically prior to midnight, you must submit your filing by mail. This outage does not impact ESTTA forms that do not require a filing fee. Oppositions or extensions of time to oppose § 66(a) applications must be filed electronically.
Posted at 04:44AM Mar 09, 2017 in Planned Events |