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Current and planned system outages
Public PAIR Problem and TEASi Payment Error Message
Public PAIR is experiencing intermittent problems.
We are aware of the problem and will continue to work on the issue until it is resolved.
If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at firstname.lastname@example.org
We are currently experiencing technical difficulties with our payment system for customers using the Subsequent Designation form. Users of this form may receive an “Internal Failure” error message after submitting payment information. Although the financial portion of the transaction completed, a technical glitch prevented the subsequent designation form from updating with the payment information. The problem is being addressed by staff at the USPTO. We sincerely apologize for any inconvenience this may cause. If you received this error message, please e-mail Madrid Processing Unit at email@example.com immediately and include the following information:
USPTO will be preforming maintenance on PatFT starting at 10 p.m. Friday April 12 and ending at 5 a.m.Saturday April 13. All applications should be closed.
Posted at 09:44AM Apr 02, 2013 in Current Status |