USPTO Systems Status and Availability

Status

Credit/Debit Card Maintenance

Due to system maintenance being performed by the USPTO's third-party credit card processing service, Pay.gov, credit/debit card payment processing will be unavailable across the USPTO Storefronts beginning at 6 p.m., Saturday, September 9 and ending at midnight, Sunday, September 10 ET.

For Patent Customers:

• by paying online with an established deposit account or EFT account via EFS-Web and the Patent Maintenance Fees Storefront
• by attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web
• by faxing in a credit card authorization form PTO-2038 to the USPTO Central Fax 571-273-8300
• or by sending in a credit card authorization form PTO-2038 through Priority Mail Express (formerly Express Mail) from the United States Postal Services (USPS) in accordance with 37 CFR 1.10

Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted. Submissions that require successful online payment, such as ePetitions and Pre-grant publication submissions, will be unavailable during the maintenance period.

If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at ebc@uspto.gov.

 For PTAB Customers:

PTAB-E2E will be available for use (uploading and downloading files and searching) but a petitioner will not be able to pay for their newly created petitions when the Financial Manager payment system is unavailable. Please pay for your newly filed petitions when Financial Manager is available. If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov. 

Posted at 06:54AM Sep 07, 2017 in Planned Events  |