Multiple Systems Maintenance
The USPTO will perform systems maintenance beginning at 12:01 a.m., Friday, April 5 and ending at 1 a.m., Friday, April 5 ET.
The my.uspto.gov website will be unavailable during the maintenance period. The maintenance will cause an outage to Financial Manager, an outage to Patent Maintenance Fee Storefront, and interruption to payment processing for all USPTO storefronts.
Users of the following systems should not attempt to make a payment during the maintenance period:
- Electronic Filing System (EFS-Web & EFS-Web Contingency)
- Patent Maintenance Fee Storefront
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASi)
- Electronic Trademark Assignment Search (ETAS)
- Order Entry Management System (OEMS)
- Electronic System for Trademark Trials and Appeals (ESTTA)
- Patent Trial and Appeal Board End to End (PTAB E2E)
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. - midnight ET, or email firstname.lastname@example.org.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End (PTAB-E2E) System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
Posted at 04:52PM Apr 01, 2019 in Planned Events |