USPTO Systems Status and Availability

Thursday Jun 22, 2023

Planned Events

Enterprise Scanner Migration

The USPTO will perform a DMZ migration on Enterprise Scanner from the Production Data Center in Alexandria to a new Data Center in Manassas, from 8 a.m. until 1 p.m. on Thursday, June 22 ET.   

During the migration window, ES will be unavailable.  If customers have any issues after the maintenance, please call the Service Desk.

Fee Payment Processing Maintenance

Due to system maintenance on USPTO financial systems, we will be unable to accept fee payments beginning at 11:30 p.m., Friday, June 23 and ending at 2 a.m. Saturday, June 24 ET.

During the maintenance period, the following storefronts will be impacted:

    • Electronic Filing System (EFS-Web)

    • Patent Center

    • Patent Trial and Appeal Case Tracking System (P-TACTS)

    • Patent Maintenance Fees Storefront (FPNG)

    • Financial Manager System- See Impacted Services Below

    • Trademark Electronic Application System (TEAS)

    • Trademark Electronic Application System International (TEASI)

    • Trademark Trial and Appeal Board (ESTTA)

    • Office of Enrollment and Discipline Customer Interface (OEDCI)

    • Electronic Trademark Assignment System (ETAS)

    • Certified Copy Center (CCC)

The following online financial services will be unavailable: Patent Maintenance fee bulk payment submissions, Requests to create a new USPTO Deposit Account, Requests to close a USPTO Deposit Account and Requests to withdrawal funds from a USPTO Deposit Account.

If you are unable to wait until the maintenance has concluded to pay a fee, the following alternative options are available:

Patent Customers: For more information about filing documents during an outage, please visit: https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.

If you require assistance with the online fee payment management system, please contact the USPTO Contact Center via the following telephone numbers: 

    • 800-786-9199 (toll-free)  

    • 571-272-1000 (local)

    • 800-877-8339 (TTY) 

Support for the online fee payment management system, and USPTO.gov accounts, is available Monday through Friday from 8:30 a.m. to 8 p.m. ET (except federal holidays).

P-TACTS Customers: If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End (PTAB-E2E) System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ page: PTAB E2E frequently asked questions and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m., to 5 p.m., ET by telephone at 571-272-7822 or email at Trials@uspto.gov.

Trademark Customers: Filing deadlines that fall on a Saturday extend the filing deadline to the next business day. Please try filing again after the maintenance ends.  If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.

TTAB Customers: Please visit the TTAB Outage Page: https://www.uspto.gov/trademarks/ttab/filing-ttab-documents-during-outage for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov

Enterprise Contact Center (ECC) Migration

The USPTO will perform a migration on ECC from the Production Data Center in Alexandria to a new Data Center in Manassas, from 12:01 a.m. until 5 a.m. on Saturday, June 24 ET.    

Note: During the migration period, ECC will be unavailable.   

Multiple Systems Maintenance

The USPTO will perform database patching maintenance on several of the USPTO's financial systems beginning at 11:30 p.m., Friday, June 23 and ending at 2 a.m., Saturday, June 24 ET.

The Vendor Portal application will remain available to manage invoices.

Users will be unable to submit invoices or eDeliverables during the downtime. 

Production Data Center Migration

The USPTO will perform a DMZ migration on the various products from the Production Data Center in Alexandria to a new Data Center in Manassas, from 12:01 a.m. until 6 a.m., on Saturday, June 24 ET. 

These products will not be available during the migration window: 

  • Assignments on the Web (AOTW) 

During the maintenance, TSDR and TTABVue application assignment data will be unavailable

  • Enterprise Cybersecurity Monitoring Operations (ECMO) 
  • Electronic System for Trademarks Trials Appeals (ESTTA) 
  • Patent Application Text Initiative - Continuous Data Conversion (PATI-CDC) 
  • Trilateral Network (TRINet) 

If customers have any issues after the maintenance, please call the Service Desk. 

Multiple System Maintenance

The USPTO will perform maintenance affecting multiple systems from 12:01 a.m. until 5:30 a.m. ET on Saturday, June 24 ET.

The following systems will be unavailable during the maintenance period:

    • EFS-Web for Registered eFilers, Unregistered eFilers, and EFS-Web Contingency

    • Private PAIR

Patent Center will be available as an alternative to electronically file and retrieve patent applications. Please refer to our Filing Documents during an Outage page for other alternative filing method.

Global Dossier - Public Access Dossier (P-GD-PAD) Maintenance

The USPTO will perform maintenance on P-GD-PAD from 12 a.m. until 5 a.m. on Saturday, June 24 ET. 

During the maintenance period, P-GD-PAD will be unavailable.

Multiple System Maintenance

The USPTO will be performing routine maintenance on database server DSB-CORP-DB-1 uspto.gov from 12:01 a.m. until 5:30 a.m. on Sunday, June 25 ET. 

During the maintenance, there will be complete outage for the following systems:

        • Assignments Historical Database (AHD)

        • Assignments on the Web (AOTW)

        • Electronic Patent Assignment System (EPAS)

        • Electronic Trademark Assignment System (ETAS)

        • Data Architecture Tools (DAT -Metadata, ER/Studio)

        • Office of Enrollment and Discipline (OEDIS)

        • Trademark Status and Document Retrieval (TSDR)

        • Trademark Trial and Appeal Board VUE (TTABVUE)

Patent Electronic Filing System – Web (EFS-Web) Maintenance

The USPTO will perform maintenance on EFS-Web from 8 p.m. until 10 p.m. on Sunday, June 25 ET.

During this maintenance period, Fee Worksheets and Acknowledgement Receipts for submissions will not be generated.

Applicants may file submissions in EFS-Web during this time but wait until Monday for those documents to be generated. Applicants may still file submissions via Patent Center.