Planned Events
Assignments on the Web (AOTW) and Assignment Historical Database (AHD) Systems Maintenance
The OCIO will perform maintenance on servers affecting the AOTW and AHD systems beginning at 12:01 a.m., Friday, November 5 and ending at 5:30 a.m., Friday, November 5 ET.
During the maintenance period, users may experience intermittent issues with AOTW and AHD.
Fee Payment Processing Maintenance
The USPTO's Third-Party Credit Card Processing service, Pay.gov, will be performing maintenance that impacts USPTO credit/debit card fee payment processing beginning at 6 p.m., Saturday, November 6 and ending at 10 p.m., Saturday, November 6 ET.
The following USPTO storefronts will be unable to accept Credit/Debit card payments during the maintenance period:
• Electronic Filing System-Web (EFS-Web)
• Electronic Filing System-Web Contingency (EFS-Web Contingency)
• Patent Center
• Patent Trial and Appeal Board (PTABE2E)
• Trademark Electronic Application System (TEAS)
• Trademark Electronic Application System International (TEASI)
• Electronic System for Trademark Trials and Appeals (ESTTA)
• Electronic Trademark Assignment Search (ETAS)
• Office of Enrollment and Discipline Customer Interface (OEDCI)
• Certified Copy Center (CCC)
Customers with an already established USPTO Deposit Account or Electronic Funds Transfer (EFT) Account may still pay using one of these payment methods during this maintenance window.
If you are unable to wait until the maintenance has concluded to pay a fee, the following alternative options are available:
Patent Customers: For more information about filing documents during an outage, please visit: https://www.uspto.gov/patents/apply/filing-online/filing-documents-during-outage. If you have questions, please contact the Patent Electronic Business Center (EBC) at 1-866-217-9197, Monday through Friday from 6 a.m. to midnight ET.
PTAB Customers: If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End (PTAB-E2E) System, you may use an alternative filing method. Please visit the PTAB-E2E FAQ page: https://www.uspto.gov/patents/ptab/ptab-e2e-frequently-asked-questions and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m., ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
Trademark Customers: Filing deadlines that fall on a Saturday extend the filing deadline to the next business day. Please try filing again after the maintenance ends. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
TTAB Customers: Please visit the TTAB Outage Page: https://www.uspto.gov/trademarks/ttab/filing-ttab-documents-during-outage for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
Posted at 06:25AM Nov 02, 2021 in Planned Events |