Planned Events
Vendor Portal Maintenance
The USPTO will perform database patching maintenance on several of the USPTO's financial systems from 12-3 a.m. ET on Saturday, March 16.
The Vendor Portal application will remain available to manage invoices; however, users will be unable to submit invoices or eDeliverables during the downtime.
Trademark Trial and Appeal Board Inquiry System (TTABVUE) and Trademark Status and Document Retrieval (TSDR) Update
The USPTO Certified Copy and Assignments (CC&A) Product team will perform a routine update of TLS 1.2 on the outbound traffic of AOTW and AHD application servers in production from 9- 11 a.m. ET on Saturday, March 16.
During the update period, TSDR and TTABVUE will be unavailable.
System Maintenance
The USPTO will perform routine maintenance affecting fee payment processing beginning at midnight-3 a.m. ET on Saturday, March 16. Additionally, several online financial services will be impacted to include a delay in timeliness of deposit account balances, Financial Manager report transaction details and transaction searches, and fee history lookups through Patent Center.
Fee payment processing will be unavailable across the USPTO Storefronts to include:
- Patent Center
- Patent Trial and Appeal Case Tracking System (P-TACTS)
- Patent Maintenance Fees Storefront (FPNG)
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASI)
- Trademark Trial and Appeal Board (ESTTA)
- Office of Enrollment and Discipline Customer Interface (OEDCI)
- Assignment Center (IPAS)
- Certified Copy Center (CCC)
If you are unable to wait until the maintenance has concluded to pay a fee, the following alternative options are available:
Patent Customers: For more information about filing documents during an outage, please visit: https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you require assistance with the online fee payment management system, please contact the USPTO Contact Center via the following telephone numbers:
800-786-9199 (toll-free)
571-272-1000 (local)
800-877-8339 (TTY)
Support for the online fee payment management system, and USPTO.gov accounts, is available Monday through Friday from 8:30 a.m. to 8 p.m. ET (except federal holidays).
PTAB Customers: If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Case Tracking System, (P-TACTS) you may use an alternative filing method. Please visit the PTAB-E2E FAQ page: https://www.uspto.gov/patents/ptab/ptab-e2e-frequently-asked-questions and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using P-TACTS alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m., ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
Trademark Customers: Filing deadlines that fall on a Saturday extend the filing deadline to the next business day. Please try filing again after the maintenance ends. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
TTAB Customers: Please visit the TTAB Outage Page: https://www.uspto.gov/trademarks/ttab/filing-ttab-documents-during-outage for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
Posted at 03:06PM Mar 15, 2024 in Planned Events |