USPTO Systems Status and Availability

Wednesday Nov 22, 2017

Multiple Planned Maintenances

Patent, Trademark & Finance Systems Maintenance

The USPTO will perform maintenance affecting several systems beginning at 12:01 a.m., Sunday, December 3 and ending at 8 a.m., Sunday, December 3 ET. The following systems and systems that interface with these systems will be unavailable during the maintenance period:

  • Electronic Freedom of Information Act (eFOIA).
  • Electronic Filing System Web (EFS-Web & EFS-Web Contingency).
  • Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI).
  • Private Patent Application Information Retrieval (Private PAIR).
  • Public Patent Application Information Retrieval (Public PAIR).
  • Publication Site for Issued and Published Sequences (PSIPS).
  • Financial Manager and Patent Maintenance Fees Storefront.
  • Trademark Electronic Application System (TEAS).
  • Trademark Electronic Application System International (TEASi).
  • Trademark Official Gazette (TMOG).
  • Trademark Electronic Search System (TESS)
  • Record Sharing Platform (RSP).

The maintenance will also cause interruptions to payment processing for users of the Electronic Trademark Assignment Search (ETAS), the Order Entry Management System (OEMS), the Electronic System for Trademark Trials and Appeals (ESTTA), and the Patent Trial and Appeal Board End to End (PTAB-E2E).

For Patent Customers:

For more information about filing documents during an outage, please visit: https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.

If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email: ebc@uspto.gov.

For PTAB Customers

If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page: (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at: Trials@uspto.gov.

For Trademark Customers

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email: TEAS@uspto.gov.

For TTAB Customers

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email: TTABInfo@uspto.gov 

MyUSPTO.gov and Fee Processing Maintenance

The USPTO will perform systems maintenance beginning at 12:01 a.m., Friday, December 1 and ending at 5:30 a.m., Friday, December 1 ET.

The my.uspto.gov website will be unavailable during the maintenance period.

The maintenance will cause an outage to Financial Manager, and Patent Maintenance Fee Storefront, and interruption to payment processing for all USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:

  • Electronic Filing System (EFS-Web and EFS-Web Contingency)
  • Patent Maintenance Fee Storefront
  • Trademark Electronic Application System (TEAS)
  • Trademark Electronic Application System International (TEASi)
  • Electronic Trademark Assignment Search (ETAS)
  • Order Entry Management System (OEMS)
  • Electronic System for Trademark Trials and Appeals (ESTTA)
  • Patent Trial and Appeal Board End-to-End (PTAB-E2E)

For Patent Customers:

For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.

If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6 a.m. - Midnight ET, or email ebc@uspto.gov.

For PTAB Customers:

If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov .

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.

EFS-Web and Private PAIR Maintenance

The USPTO will perform maintenance on the DOCX feature in EFS-Web and Private PAIR beginning at 12:01 a.m., Saturday, December 2 and ending at 5 a.m., Saturday, December 2 ET.

During the maintenance period, you will be unable to file in the DOCX format or save any DOCX submissions within EFS-Web. You will also be unable to access the DOCX format within Private PAIR during this timeframe. However, you will still be able to file, save, and access PDFs in EFS-Web and Private PAIR during the maintenance period.

If you have any questions or need assistance filing via EFS-Web or PAIR, please contact the Patent EBC at 1-866-217-9197 or ebc@uspto.gov