USPTO Systems Status and Availability

Friday Jun 24, 2016

My USPTO Password Resets, and Pay.gov and Systems Maintenances

MyUSPTO Password Resets

The USPTO extended the MyUSPTO password retention policy.

If you created your uspto.gov account password before June 14, 2016, you will be asked to reset your password 60 days later. Once you reset your password, you will not be asked to again for 180 days.

Passwords created on or after June 14, 2016, will expire after 180 days.

Pay.gov Maintenance

Pay.gov will undergo maintenance beginning at 6 p.m., Saturday, June 25 and ending at midnight, Sunday, June 26 ET.

All USPTO storefronts are expected to remain available. However, credit/debit card payment processing through all USPTO storefronts will be unavailable during the maintenance period.

Please submit payment using an alternative payment method, such as:

For Patents Customers:

  • by paying online with an established deposit account or EFT account via EFS-Web and the Patent Maintenance Fees Storefront.
  • by attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web.
  • by faxing in a credit card authorization form PTO-2038 to the USPTO Central Fax 571-273-8300.
  • or by sending in a credit card authorization form PTO-2038 through Priority Mail Express(formerly Express Mail) from the United States Postal Services (USPS) in accordance with 37 CFR 1.10.

Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted. Submissions that require successful online payment, such as ePetitions and Pre-grant publication submissions, will be unavailable during the maintenance period.

If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at ebc@uspto.gov (link sends e-mail).

For Trademarks Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods.

If you have any specific questions regarding TEAS/TEASi, contact the TEAS Team by email at TEAS@uspto.gov (link sends e-mail) (link sends e-mail).

ESTTA users may submit payments using alternate methods.

All customers with an established deposit account or EFT account will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed.

For TTAB Customers:

If your deadline is today and a document requiring a fee payment cannot be filed electronically prior to midnight, you must submit your filing by mail. This outage does not impact ESTTA forms that do not require a filing fee. Oppositions or extensions of time to oppose § 66(a) applications must be filed electronically.

System Maintenance

The USPTO will perform maintenance affecting several systems beginning at midnight and ending at 8 a.m., Sunday, June 26 ET.

The following systems will be unavailable during the maintenance period:

  • Electronic Filing System (EFS-Web and EFS-Web Contingency)
  • Public Patent Application Information Retrieval (Public PAIR)
  • Private Patent Application Information Retrieval (Private PAIR)

During this outage period, applicants may file new patent applications, new international design applications and documents and fees for national stage entry under 35 U.S.C. 371 via Priority Mail Express® from the United States Postal Service (USPS) in accordance with 37 CFR 1.10. Applicants may file other documents or fee payments by:

  1. Facsimile transmission to the USPTO Central Facsimile (571) 273-8300,
  2. First class mail with a certificate of mailing in accordance with 37 CFR 1.8, or
  3. Priority Mail Express® from the USPS in accordance with 37 CFR 1.10

Please note that filing of a new application under 35 USC 111(a), except reissue, design or plant applications, via Priority Mail Express® requires payment of the non-electronic filing fee (37 CFR 1.16(t)) in addition to the other required fees. The non-electronic filing fee is $400 ($200 for small and micro entities). Also please note that an international design application filed in paper may be subject to additional WIPO publication fees. (link is external) New patent applications, new international design applications, copies of the international (PCT) application and basic national fee necessary to enter the national stage under 35 U.S.C. 371, and documents that are required to establish the filing date of an application (e.g., a missing drawing figure or page of the specification) cannot be submitted by facsimile transmission, and certificate of mailing procedures under 37 CFR 1.8 do not apply to these documents. Patent correspondence, including new patent applications, new international design applications, and documents or fee payments, cannot be submitted via e-mail. Please contact the USPTO Inventor’s Assistance Center during business hours (Mon-Fri, 8:30 AM – 5:00 PM ET) at 1-800-786-9199 if you have any questions regarding alternative filing methods. Information regarding filing by first class mail with a certificate of mailing or by “Priority Mail Express” can also be found in the Manual of Patent Examining Procedure (MPEP), Sections 512 and 513, available on the USPTO Website. Applicants are strongly advised to transmit their electronic filings prior to the outage period to ensure that the submissions are correctly completed.

If you have questions, please contact the EBC at 1-866-217-9197 or ebc@uspto.gov (link sends e-mail).