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Current and planned system outages
Multiple Planned Maintenances
The USPTO will perform maintenance on the Patent Trial and Appeal Board End to End (PTAB E2E) beginning at 12:01 a.m., Saturday, October 14 and ending at 5 a.m., Saturday, October 14 ET.
During the maintenance period, PTAB E2E will be unavailable.
After the maintenance is complete, please clear your browser cache before accessing PTAB E2E.
The USPTO will perform maintenance on the Trademark Next Generation (TMNG) system beginning at 8 p.m., Saturday, October 14 and ending at 5:30 a.m., Monday, October 16 ET.
Trademark Next Generation ID Manual (TMNG-IDM), and Trademark Official Gazette (TMOG) will be unavailable; however, the PDF version of the gazette will be available during the maintenance period.
Trademarks Search and Document Retrieval (TSDR) will be available with reduced functionality during the maintenance period.
The maintenance will also prevent use of the Trademark Electronic Application System (TEAS) initial application forms.
The USPTO will perform systems maintenance beginning at 10 p.m., Saturday, October 14 and ending at 3 a.m., Sunday, October 15 ET.
The maintenance may cause momentary outages during the maintenance window to the following systems:
Alternative filing instructions and payment options are provided below in the event of an unanticipated outage.
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6 a.m. - Midnight ET, or email firstname.lastname@example.org.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov .
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov .
The USPTO will perform maintenance impacting Application Images on the Web (AIW) and Patent Images on the Web (PIW) beginning at 7 p.m., Sunday, October 15 and ending at 11 p.m., Sunday, October 15 ET.
During the maintenance period, users may experience intermittent disruption of access to image files in AIW and PIW.
Posted at 04:35PM Oct 10, 2017 in Planned Events |