Multiple Planned Events
Digital Certificate Management (DCM) Maintenance
The USPTO will be performing maintenance impacting the Digital Certificate Management (DCM) website beginning at 12:01 a.m., Saturday, July 28 and ending at 5:30 a.m., Saturday, July 28 ET.
During this maintenance period, users will be unable to manage their External Public Key Infrastructure (EPKI) profiles via the DCM website.
MyUSPTO and Fee Processing Maintenance
The USPTO will perform system maintenance beginning at 12:01 a.m., Saturday, July 28 and ending at 4 a.m., Saturday, July 28 ET.
The maintenance will cause an outage to the my.uspto.gov website, Financial Manager, an outage to Patent Maintenance Fee Storefront, and interruption to payment processing for USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:
- Electronic Filing System (EFS-Web) and EFS-Web Contingency
- Patent Maintenance Fee Storefront
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASi)
- Electronic Trademark Assignment Search (ETAS)
- Order Entry Management System (OEMS)
- Electronic System for Trademark Trials and Appeals (ESTTA)
- Patent Trial and Appeal Board End to End (PTAB E2E)
For Patent Customers:
New applications and regular follow-on submissions may be filed during the maintenance period, but please do not submit ePetitions, eTerminal Disclaimers, Web 85b, or any submissions which require successful online fee payment at time of submissions.
For more information about alternative payment methods, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email: TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email: TTABInfo@uspto.gov.
Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI) Maintenance
The USPTO will perform maintenance on the Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI) beginning at 7 a.m., Saturday, July 28 and ending at 8 a.m., Saturday, July 28 ET.
OEDCI will be unavailable during the maintenance period.
Credit/Debit Card Maintenance
The third-party card processing provider for USPTO payment system, Pay.gov, is performing maintenance beginning at 6 p.m., Saturday, July 28 and ending at 12:01 a.m., Sunday, July 29 ET. All USPTO storefronts are expected to remain available, however, credit/debit card payment processing through all USPTO storefronts will be unavailable during the maintenance period. Please submit payment using an alternative payment method.
For Patent Customers:
New applications and regular follow-on submissions may be filed during the maintenance period, but please do not submit ePetitions, eTerminal Disclaimers, Web 85b, or any submissions which require successful online fee payment at time of submissions.
For more information about alternative payment methods, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email: TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email: TTABInfo@uspto.gov
Posted at 01:36PM Jul 27, 2018 in Planned Events |