EFS-Web and Payment Processing Issues
Payment Processing Issue
Due to system problems with upstream systems, payment processing is intermittently available in certain USPTO storefronts. Please submit payment using an alternative payment method, such as:
For Patents Customers:
- by attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web.
- by faxing in a credit card authorization form PTO-2038 to the USPTO Central Fax 571-273-8300.
- or by sending in a credit card authorization form PTO-2038 through Priority Mail Express(formerly Express Mail) from the United States Postal Services (USPS) in accordance with 37 CFR 1.10.
Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted. Submissions that require successful online payment, such as ePetitions and Pre-grant publication submissions, will be unavailable during the maintenance period.
If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at ebc@uspto.gov.
Maintenance Fee Payments
Pay by fax - Complete the Maintenance Fee Transmittal form and Credit Card Payment Form (if paying with a credit/debit card), and fax to 571-273-6500.
Pay by mail - Complete the Maintenance Fee Transmittal form and Credit Card Payment Form (if paying with a credit/debit card), and mail to:
Director of the U.S. Patent and Trademark Office
Attn: Maintenance Fees
2051 Jamieson Avenue, Suite 300
Alexandria, VA 22314
EFS-Web Issue
EFS-Web Acknowledgement Receipt (N417) and Fee Transmittal (WFEE): Some EFS-Web submissions filed on Dec 22 and Dec 27 did not receive an acknowledgement receipt (N417) and correct fee transmittal (WFEE).
Technical teams are aware of this problem and are working to resolve it. We apologize for any inconvenience.
Posted at 12:36PM Jan 05, 2016 in Current Status |