USPTO Systems Status and Availability
Monday Apr 03, 2017

Public PAIR Maintenance and Outage and Advisory (03Apr2017) EFS-Web Issue Resolved -- Wrong General Deposit Account Number Displayed on Electronic Acknowledgement Receipts

Public PAIR Maintenance and Outage

The USPTO will be performing maintenance on the Public Patent Application Information Retrieval (Public Pair) beginning at 12:01 a.m., Friday, April 21 and ending at 2 a.m., Friday, April 21 ET.

During the maintenance period, Public PAIR will be unavailable.

Immediately after the maintenance, users will only be able to access Public PAIR through URLs beginning with HTTP, such as http://portal.uspto.gov/pair/PublicPair. Past URLs using HTTPS to access Public Pair, such as https://portal.uspto.gov/pair/PublicPair, will no longer work.

Advisory (03Apr2017) EFS-Web Issue Resolved -- Wrong General Deposit Account Number Displayed on Electronic Acknowledgement Receipts

If you received an Electronic Acknowledgement Receipt with an incorrect general deposit account number for fee pre-authorizations(s), a corrected receipt is now available in the application’s Image File Wrapper (IFW) and viewable in Private PAIR with the document description  “EFS Acknowledgment Receipt (Corrected)” (doc code: N417.CORR).

EFS-Web submissions were impacted if they met ALL of the following criteria:

  • The EFS-Web submission was submitted between June 2, 2016 – September 17, 2016;
  • A general deposit account was applied to authorize the Office to charge any missing fees;
  • Payment was processed using the new payment system, Financial Manager; and
  • Payment method for online processing was different than the general deposit account number, i.e., (1) you paid with credit/debit card or EFT and applied a general deposit account; or (2) you paid with a deposit account and used a different deposit account for pre-authorization.

 

If you received an adverse action as a result of this error, please contact the business unit that sent the action.  If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov.

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