Sunday Mar 07, 2021
Current Events
During our system maintenance on Saturday, March 6, we discovered an issue that may affect your 2FA second factor authentication. As such, here are the detailed steps for any user that prefers to use an authenticator app as the primary delivery method.
The steps to reconfigure are as follows. It takes about 2 minutes to execute:
- Log in to MyUSPTO using the account to be reconfigured, entering user id and password when prompted.
- For Two-step authentication, choose to receive code via an option other than “Code generator (Authenticator app)”
- Retrieve and transcribe the second factor into the “authentication code” box
- Expand the user’s display name (upper right-hand corner) and select “Account”
- On the account page, find the section labeled “Code generator (Authenticator app)” and click the “Reconfigure” button
- Enter prompted values, following the prompts, and replace the prior configuration
Posted at 05:33AM Mar 07, 2021 in Current Status |