USPTO Systems Status and Availability

Credit/Debit Card Maintenance, Systems Maintenance, and MyUSPTO.gov and Fee Processing Maintenance

The third-party card processing provider for USPTO payment system, Pay.gov, is performing maintenance beginning at 6 p.m., Saturday, April 29 and ending at midnight, Sunday, April 30 and again beginning at 6 p.m., Saturday, May 6 and ending at 10 p.m., Saturday, May 6 ET. All USPTO storefronts are expected to remain available. However, credit/debit card payment processing through all USPTO storefronts will be unavailable during the maintenance period. Please submit payment using an alternative payment method, such as:

For Patents Customers:

• by paying online with an established deposit account or EFT account via EFS-Web and the Patent Maintenance Fees Storefront
• by attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web
• by faxing in a credit card authorization form PTO-2038 to the USPTO Central Fax 571-273-8300
• or by sending in a credit card authorization form PTO-2038 through Priority Mail Express (formerly Express Mail) from the United States Postal Services (USPS) in accordance with 37 CFR 1.10

Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted. Submissions that require successful online payment, such as ePetitions and Pre-grant publication submissions, will be unavailable during the maintenance period.

If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at ebc@uspto.gov (link sends e-mail).

For Trademarks Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods.

If you have any specific questions regarding TEAS/TEASi, contact the TEAS Team by email at TEAS@uspto.gov (link sends e-mail).

All customers with an established deposit account or EFT account will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed.

For TTAB Customers:

If your deadline is today and a document requiring a fee payment cannot be filed electronically prior to midnight, you must submit your filing by mail. This outage does not impact ESTTA forms that do not require a filing fee. Oppositions or extensions of time to oppose § 66(a) applications must be filed electronically.

Systems Maintenance

The USPTO will perform maintenance affecting several systems beginning at 12:01 a.m., Sunday, May 7 and ending at 8 a.m., Sunday, May 7 ET.

The following systems and systems that interface with these systems will be unavailable during the maintenance period:

• Electronic Freedom of Information Act (eFOIA)
• Electronic Filing System Web (EFS-Web & EFS-Web Contingency)
• Office of Enrollment and Discipline Roster of Patent Attorneys/Agents (OEDCI)
• Patent Review Processing System (PRPS)
• Private Patent Application Information Retrieval (Private PAIR)
• Public Patent Application Information Retrieval (Public PAIR)
• Publication Site for Issued and Published Sequences (PSIPS)
• Revenue Accounting and Management System (RAM)
• Financial Manager and Patent Maintenance Fees Storefront
• Trademark Electronic Application System (TEAS)
• Trademark Electronic Application System International (TEASi)
• Trademark Official Gazette (TMOG)
• Trademark Electronic Search System (TESS)

The maintenance will also cause interruptions to payment processing for users of the Electronic Trademark Assignment Search (ETAS), the Order Entry Management System (OEMS), the Electronic System for Trademark Trials and Appeals (ESTTA), and the Patent Trial and Appeal Board End to End (PTAB E2E).

For Patent Customers:

For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov (link sends e-mail).

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods. Account holders will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov (link sends e-mail)

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning TTAB alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by phone at 571-272-8500 or email TTABInfo@uspto.gov

Posted at 09:47AM May 05, 2017 in Planned Events  |