The Deputy Chief Information Officer (DCIO) provides day-to-day management and oversight of a workforce spanning application and system development, quality assurance, strategic planning and governance, program management, enterprise services & tools, and infrastructure engineering and operations. The DCIO provides leadership to transform and streamline USPTO technologies, processes, and methodologies for stronger IT delivery and efficiency for internal and global customers.
Offices & Divisions
Below is a list of offices and divisions within OCIO.
Office of the Chief Information Security Officer
The Office of the Chief Information Security Officer (OCISO) leverages a multifaceted cybersecurity strategy to protect intellectual property (IP) and the systems that support our innovation ecosystem. OCISO teams ensure critical protection for IT systems by proactively managing cybersecurity risks, providing incident response, and more.
Business Product Delivery Office
The Business Product Delivery Office (BPDO) is a product-centric, DevSecOps organization that delivers business value to customers via software, from design to deployment and operation.
End User Services Office
The End User Services Office delivers advanced technological support to agency employees, customers and the public with a focus on service excellence. The Office supports the agency’s suite of IT tools for stronger collaboration for all stakeholders.
Enterprise Infrastructure Delivery Office
The Enterprise Infrastructure Delivery Office (EIDO) manages and monitors the agency's technology infrastructure, and networks as well as engineering and cloud platforms. EIDO teams develop and manage infrastructure components (hardware, storage, firewalls) and steer capacity and performance planning for computer resources.
Resource Management Office
The Resource Management Office (RMO) ensures budgetary, contractual, and human capital resources support USPTO’s IT product investments. The Office develops and oversees OCIO budgets and ensures compliance with fiscal regulations, policies, and procedures. RMO manages IT acquisitions and leads OCIO's workforce strategy.