The Deputy Chief Information Officer (DCIO) provides day-to-day management and oversight of a workforce spanning application & system development, UX design & development, quality assurance, strategic planning & governance, program/project management, cybersecurity, network command center, enterprise services & tools, call center & IP dissemination. The DCIO provides leadership to transform and streamline USPTO technologies, processes, and methodologies, in order to build a stronger IT foundation for world class service quality for our expanding internal and global IP customer base. The DCIO also provides cross-agency thought leadership in various areas, such as Big Data to help drive increased business insights and efficiencies.
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