Dec. 22, 2015 Power Outage Updates

 


Monday, ‎December ‎28, ‎2015, ‏‎6:30 PM

All USPTO online systems have been restored as of December 28 following the major power outage at USPTO headquarters that occurred December 22. The incident damaged equipment that shutdown our IT systems. Our examiners are back at work and customers can once again search, file, and/or make payments.

Even with systems online, there is much work to be done to repair and stabilize power supply and hardware. This work, being conducted by USPTO employees, contractors, and third party service providers, continues around the clock. Therefore, in order to keep systems protected and prevent damage, it is possible that some or all systems may need to be taken offline again.

Systems may come and go without notice, but we will do our best to provide a timely list of systems that may lose operating status here:

  • Global Dossier
  • Private PAIR
  • Public PAIR

If you are having a problem using one of our systems, please contact the appropriate

A major power outage at USPTO headquarters occurred Tuesday, December 22, resulting in damaged equipment that shutdown our IT systems. This includes our filing, searching and payment systems used by customers and examiners across the country.

Since the incident occurred, teams including USPTO employees, contractors, and third party service providers have been working around the clock to diligently repair damaged equipment and restore power. Systems are slowly being returned to service today with a goal of bringing all systems online and operational Monday morning, December 28.

Due to the extent of the damage to the systems that provide power to the USPTO’s data center, we know that work will continue for the next several days. Therefore, in order to keep systems protected and prevent damage, it is possible that some or all systems may need to be taken offline again.

We understand how critical these systems are for our customers, and our teams will continue to work around the clock to fully restore them as quickly as possible. Based upon the results and the stability of our operations, we will keep deadline flexibility in mind and will closely monitor operations and evaluate whether any additional “holiday notices” similar to the one issued last week covering December 22 to 24 are needed.

Further status updates will be issued on this page (

A major power outage at USPTO headquarters occurred last night resulting in damaged equipment that required the subsequent shutdown of many of our online and IT systems. This includes our filing, searching, and payment systems, as well as the systems our examiners across the country use. We are working diligently to assess the operational impact on all our systems and to determine how soon they can be safely brought back into service in the coming days. We understand how critical these systems are for our customers, and our teams will continue to work around the clock to restore them as quickly as possible, though the impacts may be felt through the Christmas holiday. We know many people have questions regarding filing and payment deadlines. We are reviewing this topic and will provide an update when we have further information.

Status updates will be issued on this page as they become available, as well as on our Facebook (

A major power outage at USPTO headquarters occurred last night resulting in damaged equipment that required the subsequent shutdown of many of our online and IT systems. This includes our filing, searching, and payment systems, as well as the systems our examiners across the country use. We are working diligently to assess the operational impact on all our systems and to determine how soon they can be safely brought back into service. Status updates will be issued on this page as they become available, as well as on our Facebook (

A major power outage at USPTO headquarters occurred last night resulting in damaged equipment that required the subsequent shutdown of many of our online and IT systems. This includes our filing, searching, and payment systems, as well as the systems our examiners across the country use. We are working diligently to assess the operational impact on all our systems and to determine how soon they can be safely brought back into service. Status updates will be issued on this page as they become available, as well as on our Facebook (

The USPTO experienced a power outage. All USPTO applications were affected and some are still not available.

The USPTO is working to resolve the issue and will notify users when online business systems are available. Patents and Trademarks customers please follow the guidance below for filing;

Trademarks

TEAS and TEASi are currently not available. If your submission is time sensitive or If you have a filing due today and the document cannot be filed via TEAS, you must use an alternative method of filing to ensure that the document is timely received by the USPTO.

Patents

Patent applicants may file new patent applications and documents and fees for national stage entry under 35 U.S.C. 371 via Priority Mail Express® from the United States Postal Service (USPS) in accordance with 37 CFR 1.10.  Patent applicants may file other documents or fee payments by:

  1. facsimile transmission to the USPTO Central Facsimile (571) 273-8300,
  2. first class mail with a certificate of mailing in accordance with 37 CFR 1.8, or
  3. Priority Mail Express® from the USPS in accordance with 37 CFR 1.10

Please note that filing of a new application under 37 USC 111(a), except reissue, design or plant applications, via Priority Mail Express® requires payment of the non-electronic filing fee (37 CFR 1.16(t)) in addition to the other required fees. The non-electronic filing fee is $400 ($200 for small and micro entities).

New patent applications, copies of the international application and basic national fee necessary to enter the national stage under 35 U.S.C. 371, and documents that are required to establish the filing date of an application (e.g., a missing drawing figure or page of the specification) cannot be submitted by facsimile transmission, and certificate of mailing procedures under 37 CFR 1.8 do not apply to these documents. Patent correspondence, including new patent applications and documents or fee payments, cannot be submitted via e-mail. Please contact the USPTO Inventor’s Assistance Center during business hours (Mon-Fri, 8:30 AM – 5:00 PM ET) at 1-800-786-9199 if you have any questions regarding alternative filing methods. Information regarding filing by first class mail with a certificate of mailing or by “Priority Mail Express” can also be found in the Manual of Patent Examining Procedure (MPEP), Sections 512 and 513, available on the USPTO Web site at:  http://www.uspto.gov/web/offices/pac/mpep/index.html