USPTO Systems Status and Availability
Check this page for the latest information on operating status and availability of Online Business Systems. For Standard Hours of Availability for Online Business Systems, System Descriptions, and Operating Requirements/Compatibilities, see the links at left.
AOTW Technical Problems and TEASi - Payment Error Message
Assignments on the Web (AOTW) Technical Problems for Madrid Supporting Documents
The USPTO is currently experiencing technical difficulties with Assignments on the Web (AOTW) relating to assignments recorded for Madrid applications and registrations. Currently users are unable to view the Madrid documents that support the recorded assignment on AOTW.However, this same information is viewable in TSDR via the “Documents” tab. Please look for the document called either “IR – Name Address Change” or “IR – Owner Change” with a date that corresponds with the date the assignment was recorded with the Assignment Recordation Branch.
This problem is being addressed by staff at the USPTO. We sincerely apologize for any inconvenience this may have caused.
TEASi - Payment Error Message
The USPTO is currently experiencing technical difficulties with our payment system for customers using the Subsequent Designation form. Users of this form may receive an “Internal Failure” error message after submitting payment information. Although the financial portion of the transaction completed, a technical glitch prevented the subsequent designation form from updating with the payment information. The problem is being addressed by staff at the USPTO. We sincerely apologize for any inconvenience this may cause. If you received this error message, please e-mail Madrid Processing Unit at email@example.com immediately and include the following information:
- your name
- telephone number
- date of submission
- international registration number
Posted at 02:47PM Jun 11, 2013 in Current Status |
USPTO will perform applications maintenance beginning at 12:01 a.m. and ending at 7 a.m. on Sunday, June 23. The applications listed below will be unavailable during the maintenance:
- Adjudicated Case Tracking System (ACTS)
- Electronic Freedom of Information Act (EFOIA)
- Electronic Filing System (EFS-Web and EFS-Web Contingency)
- Office of Enrollment and Discipline Customer Interface (OEDCI)
- Patent Application Information Retrieval (PAIR)
- Patent Review Processing System (PRPS)
- Revenue Accounting and Management System (RAM)
- Trademark Electronic Application Submission (TEAS)
Posted at 05:51PM Jun 18, 2013 in Planned Events |