Application Assistance Unit

Toll-Free: 888-786-0101
Local: 571-272-4000

The staff in the Application Assistance Unit (AAU) is trained to assist with a broad range of questions and issues pertaining to pre-examination processing of patent applications by the Office of Patent Application Processing (OPAP) and the post-examination processing of patent applications by the Office of Data Management (ODM).  

Contact us if you have questions regarding the America Invents Act, including legal provisions and rules in effect as of September 16, 2012 or issues as they pertain to the pre-examination and the post-examination processing of patent applications.  

We can provide assistance with questions relating to:

  • Status of an application that is in the pre-examination or the post-examination phase of processing
  • Filing receipts
  • Missing parts letters
  • Pre-examination and the post-examination abandonment notices
  • Express abandonments
  • Change/withdrawal of attorney; change of address
  • Power of attorney
  • Inventor Oath and Declaration

We can also assist with:

  • Listing a patent for sale in official gazette
  • Lost or damaged patent grants or soft copies
  • Processing of Certificates of Corrections 

Assistance is available Monday through Friday (except federal holidays) from 8:30 a.m. to 5 p.m. ET.

The AAU will operate on the following 2017 holiday schedule:

January 2, 2017*

Monday, New Year’s Day

Closed

January 16, 2017

Monday, Birthday of Martin Luther King. Jr.

Closed

January 20, 2017**

Friday, Inauguration Day

Closed

February 20, 2017

Monday, George Washington Birthday

Closed

May 29, 2017

Monday, Memorial Day

Closed

July 4, 2017

Monday, Independence Day

Closed

September 4, 2017

Monday, Labor Day

Closed

October 9, 2017

Monday, Columbus Day

Closed

November 10, 2017***

Friday, Veterans Day

Closed

November 23, 2017

Thursday, Thanksgiving Day

Closed

December 25, 2017

Monday, Christmas Day

Closed

* January 1, 2017, falls on a Sunday. For most Federal employees, Monday, January 2, will be treated as a holiday.

** Inauguration Day, January 20, 2017, falls on a Friday. An employee who works in the District of Columbia, Montgomery or Prince George's Counties in Maryland, Arlington or Fairfax Counties in Virginia, or the cities of Alexandria or Fairfax in Virginia is entitled to a holiday.

*** November 11, 2017 (the legal public holiday for Veterans Day), falls on a Saturday. For most Federal employees, Friday, November 10, will be treated as a holiday.