Systems Maintenance
Systems Maintenance
The USPTO will perform maintenance affecting the following systems beginning at 12:01 a.m., Tuesday, December 12 and ending at 4 a.m., Tuesday, December 12 ET. Customers may experience brief interruptions during the maintenance period. We do not expect extended outages.
The systems listed below may be impacted by brief interruptions, hung processes, or a short unanticipated outage:
- Public Patent Application Information Retrieval (Public PAIR)
- Private Patent Application Information Retrieval (Private PAIR)
- Electronic Filing System and Contingency (EFS-Web and EFS-Web Contingency)
- Office of Enrollment and Discipline Information System (OEDIS)
- Electronic Freedom of Information Act (E-FOIA)
- Payment Processing across USPTO
- Electronic Patent Assignment System (ePAS)
- Patent Review Process System (PRPS)
- Financial Manager and Patent Maintenance Fees Storefront
- Global Dossier (GD)
- Patent Trial and Appeal Board End-to-End (PTAB-E2E)
- Order Entry Management System (OEMS)
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6 a.m. - Midnight ET, or email ebc@uspto.gov.
For PTAB Customers:
If your deadline is today for the petition filing and/or other associated documents to a pending AIA case and you cannot file electronically via the Patent Trial and Appeal Board End-to-End System (PTAB-E2E), you may use an alternative filing method. Please visit the PTAB-E2E FAQ page (https://www.uspto.gov/patents-application-process/patent-trial-and-appeal-board/ptab-e2e-frequently-asked-questions) and see A2 for information concerning your AIA petition filing and/or document filing using PTAB-E2E alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m. ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Trademark Outage Page for information concerning Trademark alternative filing methods. If you have any questions, contact the TEAS Team by email TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the TTAB Outage Page for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
Posted at 06:38AM Dec 11, 2017 in Planned Events |