USPTO Systems Status and Availability

Friday Jun 13, 2014

OEMS and Pay.gov Maintenance

OEMS Maintenance

USPTO will perform maintenance on the Order Entry Management System (OEMS) beginning at 8 p.m., Friday, June 20 and ending at 7 p.m., Sunday, June 22.

The OEMS web (external) application will be available for accepting new orders. However, order processing will be delayed until after the maintenance is completed.

Pay.gov Maintenance

Pay.gov will undergo maintenance affecting online credit/debit card payment processing beginning at 6 p.m. and ending at 7 p.m. Eastern Time, Saturday, June 21.

All USPTO Online Business Systems accepting credit/debit card payments are affected.

Please submit payment using an alternative payment method, such as:

Patents

  • by attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web;
  • by faxing in a credit card authorization form PTO-2038 to the USPTO Central Fax 571-273-8300;
  • or by sending in a credit card authorization form PTO-2038 through Priority Mail Express (formerly Express Mail) from the United States Postal Services (USPS) in accordance with 37 CFR 1.10.

Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted. Submissions that require successful online payment, such as ePetitions and Pre-grant publication submissions, are unavailable at this time.

If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at ebc@uspto.gov

Trademarks

Customers with an established deposit account or EFT account are still able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed.

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the TEAS Outage page for information concerning Trademark alternative filing methods.

If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.